Stayed in the quadruple room with mountain view. Very large room able to accommodate family of 4/5 comfortably. Sliding doors allow for separation of sleeping areas and more privacy. Free snacks and drinks provided in the room are a nice touch. Excellent buffet spread. Staff are friendly and helpful. Lots of facilities and activities available for the whole family within the resort. kids particularly enjoyed the indoor sandpit and play area. A large outdoor pool area with a variety of hotspring baths.

Room faces the hillside but with outdoor trash disposal area below. The room hotspring bath is large but in a windowless room which dampens the experience. The resort is a distance away from the town and train station. Shuttle service is available but need to pre-book.

The hotel has a wide range of facilities for family- we liked the outdoor pool and the herbal spa. The fish foot bath was a highlight for the kids. The dinner and breakfast were good with lots of variety of food. The tatami family room was very special Japanese style which I liked. Of course the heated toilet seat was much appreciated.

The summer time was simply too hot for us to stay outdoors- the pool water was warm like bath water so we couldn’t stay too long. The hotel is more suitable for winter season I believe. The dinner didnt offer much vegetarian food in European style, except salad.

Fantastic experience for all ages. Great half-board buffet selection. Friendly and welcoming staff. The rooms are dated but kept very clean and tidy. The smell of the tatami floors really gives the Japanese relaxing vibe. There are nearby short walks to the waterfall, and within the hotel, plenty of DIY projects, Nintendo Switch, pool and table tennis, traditional music performance and yoga to keep you occupied within the complex.

Service location food facilities were excellent. Everything is taken care of including having towels available at the pools The night buffet was very good quality but the zen garden restaurant chefs menu was even better. The hotel also had a lot of free activities for guests which included hiking tour and craft activities . There's a free library for guests with lots and lots of books on lend.

The staff is great. The territory is quite big and the outside pool and hot springs are very nice. There’s a lot of entertainment for kids, since we don’t have ones it was quite a waste. We did enjoy the performance in the evening though

The food in the buffet was average. The room and the hotel itself looks quite old. If this hotel was cheaper, then it would be quite fair (like Taitung 老爺 for example), I honestly didn’t quite understand what for is such a price.

The staff went above and beyond what was expected. Both the breakfast and dinner buffets were exceptional. The Japanese room was calming and the balcony allowed myself and my partner to unwind having a drink together. The out door spa was another highlight, the different pools were varied and the fish were a great bonus. Overall- from when we arrived until we left - I would like to reiterate how exceptional the staff were at every possible opportunity.

The spa, swimming pool, the Japanese style room. Staff are very friendly and helpful.

One time we had to have breakfast in a separate room away from the main dinning area due to too many guests, it’s far from the buffet area and the table and chairs are not comfortable there.

Came here for baby moon, definitely worth it. All staffs are super friendly, welcoming. Hotel facilities are superb. I strongly recommend the massage for Prego ladies.

Toilets on the ground floor can be a bit too small for a big belly Prego lady to walk in.

The hotel and staff are super good! 2days 1 night is not enough, we will saty 3 days 2 nights for next time. The SPA is super good, too! We can stay in hotel whole day, we all super like the hotel!

None

Good service. Facilities was great.

Hotel was full of guests. Crowded and busy at buffets and entertainment room. Queue up to get food during meal time.