Facilities!!! This hotel is catered for younger children, they can take the free car ride from 8-9 floors. Also there are other activities available, free of charge for the children. The room is spacious!!! Toiletries are branded, drinking water are very well known brand, even hair dryer is too (feels like at home!). The room flip flop also good! Not to mention, this hotel is above the shopping mall, with lots of foods selection. Free movie ticket if you want to watch movie at the mall, you just need to get the ticket from hotel reception counter. Breakfast selection was awesome! I don’t recall I saw freshly squeezed fruit juice from other hotels I stayed before, but here, you can select the fruits you want for the fresh juice!!! Even have beers selection for breakfast 🤣

Soft pillow.

With the WOW club and kids driven cars its impossible not to be wowed by this stay. Absolutely superb for kids!

I didnt like the segregation of only some floors kids can use certain model cars. We stayed in the higher end floor room, surely we didnt pay lesser than those 8th and 9th floors yet we were told they get certain cars while we can only ride basic ones. A mood damper right before we even get to enjoy. If the hotel meant this as an attraction for kids then make it fair and same for all kids, why the disparity and allowing some kids to feel worse?

1. The mineral water provided was of good quality. 2. Unlimited freshly squeezed juices and drinks at the breakfast counter.

1. Coffee could have been better with coffee beans instead of capsules. 2. Bed and pillow are too soft. 3. Room temperature cannot be adjusted so the room was a bit stuffy. 4. Massage time could be more flexible such as 30 mins and 1 hour instead of just strictly 2 hours. 5. Staff at the racing car at level 6 on our check out date was not very friendly to children. Looked annoyed when we queue up and played a few times even though we abide by the queue.

Plenty of fun activities for the kids, nice spread for breakfast buffet. Room was big and spacious though we were upgraded. Nice amenities in the room, cartoon theme toothpaste, toothbrush and mugs for the kids, and huge camping tent in the room, Dyson hairdryer!

Room was abit dated but still clean and tidy.

Free upgrade and replenish items for the kids every day even if we did not utilise it. Luxurious items provided. Room is very spacious and our children enjoy running around the room. Lots of activities for the kids. Hope to come back again to enjoy all the facilities in the hotel.

Found a small cocktoach at both the rooms during on of the night =(

I like the shampoo and the body wash. It is very good quality. They also provide kid's body wash and toothbrush. I also like they provide free high quality water and very clear explain the price for the customers.

The outside of the building need to re-paint or remodel. It looks very old and not fancy. The spa very difficult to make appointment. It is full booking every day.

Very good amenities and buffet breakfast. Able to drive car directly into room and in the hallways of our floor.

A bit pricey. The common area was a bit unorganized. Older kids were pretty aggressive in driving/bumping cars so if you’re going with smaller children, need to be careful

Breakfast spread was exceptional. We were pleasantly surprised by the drinks, toiletries etc. provided though it's possibly included in the price we paid for. We enjoyed the swimming facilities, restaurant, as well as the activities that came along with it. Great day spent with the kids!

Price point. Staff did not offer any solution when we badly needed express laundry service.

located above a shopping mall so it was very convenient for food and indoor activities in the event of wet weather. hotel also provided complimentary movie tickets on a daily basis. bouncy castle and electric cars kept children occupied.

All in one, the best was the breakfast and free cinema tickets.

The lunch break and kids play facility has time limit, so it’s quite crowded all the time as everyone rush to play within certain timing.