Very friendly staff who will give recommendations, nice conversation and were very helpful in coming up with a creative solution to my long hours difference between checkout and my flight time (I'm very grateful for this, thank you), good location (though the description of "250 meters from the beach" is VERY misleading - it takes about 12 minutes to walk to the beach), great bed.

The biggest issue for me was that the place is understaffed - there is a front desk but there is rarely someone at it. It is clear the staff work hard! But they need more people so that someone can be present to help guests at least during business hours. Staff did not respond very quickly to their communication options (Booking.com message, Whatsapp). It would generally take 1-3 hours to get a response. The distance from the beach may be 250 meters in reality (not sure, there is a cement wall across the street that goes down the whole road) but it does take 12 minutes to walk to the beach, so that is misleading.

The location is great. Everything seemed very new and clean. There is no elevator, which you should be aware of with larger pieces of luggage. We spent our first night in a room with an old aircon which was very noisy. We could hardly fall asleep. When we reported this to reception the next morning, it was dealt with immediately. We were given a new room with a quiet and new aircon. In the other room a new aircon was installed 2 days later. We thought it was great how the guests' concerns were taken care of here. :) Translated with DeepL.com (free version)

There was a lot of pigeon and pigeon poo on the balcony. The staff would clean it one it a while.

Very clean hotel, comfortable bed, good and stable presure in the shower. Hotel is surrounded by markets, restaurants and all necessary tourist attractions. 10-15 minutes walk to nearest beach Kata, 20 minutes to Karon.

No TV channels, it's not a big deal but it can be improved. It's probably only place without TV broadcasting.

Nice and relatively new

Toilets clogged from prior use and they charged us for repair

- nice big bright rooms - very clean - hotel staff were incredibly helpful and friendly - shared kitchen - great location close walk to the beach and Kata night market - beach towels provided

Good location, close to kata beach. Clean and convenient room. Good price/quality.

A flood happened in late evening, water came from upstairs to all rooms in hotel. All guests had to remove water themselves instead of having a rest.

The AC in 403 doesn't work properly, really needs to be repaired.

Everything was perfect

Didnt find anything that was bad.

a very nice location,room and facilities. A lovely host. I liked it much!

good location