We are a group of four families. The staff was extremely nice, the service is excellent, it worth the value of paying. All inclusive with many pampering things to do. They even extended 2 out of four rooms till 6:00 pm because our flight was late at night.

We had an incident when we were paying cash for the four rooms we booked, and an amount of usd 600 went missing. We spent all our vacation having meetings with managers with no results. Cameras on reception are none sense. No real time camera to prove what happened. Even though I told them who took the money, they just denied it and even denied that a person in black costume existed when I spoke with managers later. I am saying this to be careful when paying cash. Don't handle them the cash before double checking that the amount paid is right or better pay by credit card.

The hotel is really amazing. They have 4 bars (apart from the main restaurant) where u can order any drinks you want. Also, I like that on the beach u can order drinks and food through a QR code and the personnel will deliver it to u within a few mins. The personnel were amazing and very helpful, they were greeting us every time and offered help. We stayed 6 nights there and the hotel gave us an opportunity to have dinner in one of the a la carte restaurants for free!! So we could enjoy 1 free dinner :) It was an amazing surprise!

1. The housekeeping wasn't great. They were replenishing the mini bar and providing water and snack, BUT they didn't take trash from trash bins. We were telling them and only after our reminder the trash was out. Also, no one changed bed sheets and bathrobes in 1 week. 2. Be careful - there is an elevator from the hotel to the beach and everyone can use it (not only guests). There were some queues sometimes and few time elevator was broken. I mean - its okay and the bed is AMAZING, its worth waiting a little bit and walking 5-10 mins, but be informed.

We have a great time in Rixos Downtown. Very helpful and nice staff, thanks for our assistant Anastasia. Definitely we will come back.

Nothing

I thoroughly enjoyed my time at Rixos Hotel as the overall experience surpassed my expectations. The staff members were incredibly kind, friendly, and always ready to assist. I am particularly grateful to Bella Hiasat and, in particular, Anastasia Shaydulina for their exceptional hospitality and attentiveness. Their initiative to establish a WhatsApp group greatly facilitated communication and ensured that my requirements were met promptly. Thanks to their efforts, my stay at the hotel became even more memorable.

The cleanliness of the lobby’s toilet fell short of expectations. I would like to suggest that you prioritize the cleanliness of the lobby toilet to meet the desired standards.

I had a wonderful time during my stay at Rixos Downtown. What stood out to me the most was the incredible view of the city from my room. Waking up to such a breathtaking sight every morning was truly a treat. The hotel's convenient location also made it easy for me to explore the city and visit all the attractions. The staff were exceptionally friendly and helpful, ensuring that I felt welcome from the moment I arrived. I had the pleasure of meeting Anastasia, one of the hotel employees, who treated me with utmost respect and was always ready to assist me whenever I needed. Additionally, Miss Bella, whom we encountered at the restaurant, made sure to check if we had any issues during our stay at the hotel. The room itself was spacious, clean, and comfortable, and I particularly appreciated the thoughtful details such as the complimentary toiletries, daily housekeeping service, and the delightful towel decorations that changed every day. Furthermore, the hotel went above and beyond by decorating our kids' room for my daughter's birthday, making her day truly unique and special.

The internet connection was very bad

Everything about this hotel was amazing! The first day we received a very warm welcome from Buse K. She was very friendly and funny which kickstarted our unforgettable holiday in Antalya and her communication was excellent whether it be fulfilling our needs or just providing us with engagement activities provided by the hotel. We really appreciate everything she done for us and hope to see her again in the future. The food was also amazing, with a wide variety every day whether it’s breakfast, lunch or dinner. The service provided by the team was also great. The view from our room was stunning especially on a clear day you could see everything from the ocean, the city and even the mountains. Such a beautiful location. Again thank you to Buse and the team that fulfilled my request I cannot thank her enough. I would 100% recommend this hotel and especially if you would like to visit Land of Legends as it’s included with your stay rather than paying 80-100 euros pp. The hotel also has its own taxi stand by the security gate which was very convenient and they were also very friendly

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I wanted to write a long and well written review about this place since I got back but life got too busy. INCREDIBLE is the world I would use to describe my stay at Rixos. From the moment we walked in and were greeted by Alp at the reception who was amazingly warm and helpful to Kan’s 5 stars gust relations service and the bar boys and girls on roller skates by the pool, the customer service at this hotel is impeccable. The food is great, the facilities have raised my standards when traveling and the locations is just perfect. I absolutely love the place and will definitely go back every year!

Stayed here for one week. The hotel is beautiful, and clean and the staff is quite professional! We had a great response from F&B Manager Mr. Emin Aslan Shalvarli when we gave some feedback about a particular food. We tried ala cart restaurants which offer q great variety of food prepared by great chefs. The beach is across the hotel, a nice walk following an elevator ride. The beach is clean, with amazing food, service and music. The Rixy's Club - the kid's club is just amazing. The staff is kind, playing with kids and offering very interesting entertainment programs for kids. Will definitely come back there again.

we took the room with city view, and it was quite noisy.

I really enjoyed that almost everything was included in initial price. My 2 years old daughter especially enjoyed kids playground it was a lot of fun for her, especially dancing club.

Smoking is not allowed at kids pool, there was a sign, however people were ignoring the sign and were smoking shisha and cigarettes at kids pool and hotel admin staff was silent. It should be monitored and prohibited by admin staff. People also smoked at lobby.

Good facilities: good food options (don’t drink alcohol) and quality was frankly better than expected for a buffet; facilities are good; access to land of legends is a great plus. Staff were actually great, set up a WhatsApp group in case you have questions, want to make bookings etc.

Location was good but access to beach was a bit of a pain, map is misleading. Rooms are a little dated.