Compliments to the chefs! The food variety and taste of the food were beyond expectations. A great variety of food is accessible almost every hour. A la carte restaurant is a must-try; thank Mr. Tuncay for the fantastic service at the Asian restaurant. Beach access is very convenient, and they serve drinks continuously on the beach. Waiters with roller skates deserve applause for their talent and dedication.

Transportation from and to the airport with a taxi is the least enjoyable part of the fantastic holiday. Taxi drivers are charging a lot. The cleaning service needs improvement. The volume of work seems to be overwhelming for the cleaners, which is affecting their standards of cleanliness. The volume of the music could be reduced to a level that is less audible on the beach.

I enjoyed staying at Kaya Belek with my family. The staff was helpful and solved any issue we had quickly. Rooms and entire facilities were clean and organized. I liked the quality and variety of the buffet. However, there is room to improve the drinks and bartender skills.

The hotel is located in a peaceful area and you merely hear any noises. However, the hotel decided to renovate the suites around us completely. We woke up by loud noises comes from floor changing work. They changed our suite when we asked for but it would be nice to give a notice to the guests first when a construction work is planned.

the whole property was excellent. the package curated is just so perfect. Serkan over there hats off to you boss. Best service ever man. Thanks for all the love Kaya Belek. property must visit if you in antalya.

Service was very good. Food was very nice and they made different stuff everyday. Outdoor and indoors pools were lovely too. Gym is superb. Serkan made us feel very welcome and told us where everything was in and around the resort. He kept us informed as to what programs were going on around the hotel every day. Azize also helped us book land of legends and ensured we got there the next day by contacting us. Exceptional service from the pair of them.

Guest relations wasn’t very welcoming when we went to book the in house restaurant and they acted a bit cold/tiny bit rude and didn’t look like they wanted us to book the restaurant. Laundry price is very very expensive. We washed about 8-9 items in total including about 3 underwear (small items) and we paid about €85 for this which we were billed at the end of our stay when checking out. Also there is no iron but Serkan did inform us that it’s due to health and safety reasons - every other hotel I visited have an iron though.

Beach was beautiful. Staff very kind and helpful. Food was delicious. Buffet food was better or as good as the ala carte restaurant. We were allowed to use the facilities before check in and after checkout because our flight times were outside of these hours. We were impressed we could even use the buffet which was delicious and varied. Serkan was very helpful and attentive throughout our stay.

Our room was not ready at check in. We waited 30 minutes and then they were still cleaning and stocking the minibar when we arrived. The safe was not easy to use. We contacted through booking.com prior to our arrival and often got no response. The information on the website and booking.com about their golf club is years out of date. We were not informed the golf would be closed until after we made our reservation and this was the main reason for our stay so we had to find golf elsewhere.

Kaya Belek was fantastic, wow was treated like royals. Serkan the Manager was amazing, told us the activities for every day and went the extra mile to make sure we enjoy our stay

View is nice alot of activites Staff are respectful The food there is top notch

Ac was broke for a couple of hours it took many calls to get someone Also there was a couple of bugs (spiders/ants)

Almost everything was perfect and there were a lot of small good points that I’ve never met before in the other hotels: - dinner at first then all organizational tasks - all night kitchen so you can have a breakfast early morning - One person hammam for SPA procedures Staff, area, room, cleanness, food, animation, spa - all was amazing

WI-FI! I will not come back only because of it. I was not able to work and it was a big problem for me. For vacation it’s even good - you can spend time together ;) Uncomfortable mattress - resolvable very quickly with additional softener.

We have arrived and received very nice surprise upgrade of our room for free by Customer relations people (Thank you Mr. Serkan). Room was very spacious with perfect view from balcony. All the necessities that you would expect in hotel are there. Beds sheets and towels were changed regularly. Furniture is little on old side, but nothing crucial. Stuff was excellent, they do everything to make your stay more comfortable. It is absolutely possible to never leave the hotel, there are small shops, SPA, Gym, huge territory, very nice beach, shows, food, everything. Food and bar: There is probably 30 minutes in all 24 hours when you can't find food. Rest of the time there is food somewhere. Food is good, bar works 24hr There are number of pools in the hotel territory but we never used them so no comments.

Elevators - always busy especially during meal times Getting towels for the beach - only one place in the hotel, it would be nice if there was also tower place near the beach

The staff could not have been better and the hotel was very clean.

The bedrooms were tired and in need of maintenance.