Regnum Carya

The entire resort is amazing, very big and fun to explore. in the room huge bed and a huge pool very comfortable and quiet. Thai food restaurants was excellent and highly recommended. Olive restaurant breakfast and dinner are very good with large selection of foods. Staff of the hotel is super-friendly and make you feel welcome, they do really great job! This resort can be perfect if they implement some improvements and make it more 5 stars modern.

I wish the quality of the facilities will be higher, many things looks outdated and can use renovation. Evening shows are very kids friendly, what about adults entertainment? Night parties can use a big upgrade. Better and louder music is needed in the adult pool. Extras such as renting a buggy to move in the hotel are way too expensive! Regarding guest services, its time to move everything to WhatsApp instead of asking the guests to go to the main lobby each time we want to book or ask something (the lobby is far away from everything) The current WhatsApp system the hotel use is managed by outer contractor which sometimes do not understand your needs and wants and the service can be much better.

Most Well set out hotel I have ever been. Huge but so smart the planning of it. all facilities near by and you don’t get tired by walking from room to breakfast to kids club to beach. We loved it. Same to say for dinning room, great selection for buffet breakfast/lunch/dinner, smart lay out of dining area also! a la carte restaurants also very good. Spa very big and I catch my zen there everyday, did not want to leave. Massage Specialist Ikhlas oh my god she make amazing sculpting and anti cellulite massage! if you go and try you will understand that this massage is worth every penny! I did many treatments in my life , this one is by far best massage ever! Generally great vibe at the hotel, every one is so sincerely friendly and welcoming makes you feel so comfortable and well!! Entertainment program , kids club , beach service, pool service - everything, everything exceeded our expectations,! Super well done to the management and owners, you are doing great job on all fronts, and we are very-very picky and well traveled clients !! Definitely coming back!

There is nothing to not like! Everything is top service and top quality!

Food, shows, location, adultd pool

Too many screaming children running and crying in olive dining room. Even if i sit in adult section, u can still hear the screaming and crying. It made us party of 5 very cross. To many young children at shows and aztec beach party, didnt feel like it was for adults. Our room 2207 did not get turndown service every night and our minbar was not stocked everyday. We asked for a soap bar to bath and waited a day before it came.⅝

Beach is private, huge territory and you can always find free good spot. There is "party" and "calm" zones. Also zone 16+ and zone for family with kids. Everything is "free" (all inclusive) on a beach. Like good quality top champagne and wines, smoothies, coffee, fresh juices and good strong liquors :) For kids - juice / hot chocolate / milk and other tasty drinks :) There is even a "beach battler" who os walking around and clean your glasses for free.

If your kids go to bed early, ask quiet room or villa.

Absolutely Superb hotel that definitely embodies its 5 star rating , super luxurious with superb amenities

Firstly although there was nothing on there terms and conditions when we booked they tried to take a £750 deposit when we checked in , Which is strange given that its ultra inclusive . This took over 2 hrs to sort out !! which we were made to wait in the lobby so beware that you will need a card on check in which we did not have Staff in general were very helpful and very polite . This cant be said about the reception staff who all looked miserable and like they didnt want to be there , This let down the hotel somewhat and not what you expect for a 5 star hotel

Very good vibe, good service

Everything is very-very expensive speakingfor massage at spa ,cosmetic at spa, photo session etc , but this is what you expect from this level of hotel

Good location Clean Nice beach

Some constant ongoing issue with not providing daily hair conditioner and body lotion I had to request it additionally - shouldn’t happen in a five star hotel especially for the price they charge Absolutely terrible shower gel and shampoo with extremely unpleasant smell - doesn’t do good for the hotel reputation either I had to buy my own shampoo and shower gel as it was impossible to use theirs - shame for 5 star hotel Reception staff is not very helpful Concierge quite rude

The manager of the bar and waiters gave the best service…we’re polite and professional

Your value for money, accessibility to golf courses, and available choice of restaurants with an excellent spread of food. Not to mention, efficient and helpful staff.

Nothing. It was an amazing experience.

Wherever your eye lands, it's green or blue! The perfect setting to restore your peace as you chill by the pool, the beach, the bar, ... countless options for you to pick from. The food at the Olive restaurant is exquisite, every day a different theme. Macaron Patisserie and Nazar are a must-try as well. The kiosks by the beach, the à la carte restaurants... plenty of options. The pools and the slides will keep your kids active and happy as you sunbath or swim right next to them. The chuckles kids club will have your stamp of approval as soon as you step in (specially if you're over cautious like us) safe place with smiley helpful monitors and amazing management reception giving you the full overview of everything you need to know even before you ask, Darina you're a star! My kid had the time of his life! he made friends as well. The team was super nice and they sent me photos throughout the day too. the activities are diversified keeping the kids happy to return the second day and giving the parents a free day or 2 to relax as well, they stay until midnight. The events take place at 20:45 (for the kids - if they are at chuckles they come and go with the club until you pick them up) and the second one which is a must that you don't miss a night at 21:45! during our 4 nights stay we attended the Wonderland, Shaman, Latino Party (by the beach!!), and Flirt. I can't even decide which was the best of them, this is how all of them was amazingly prepared, a top notch entertainment. The live music by the green bar terrace offers such a lively way to end the night, or you can head to the palm beach club for the midnight Dj performances. Reception: If it's your first time, the lobby will mesmarize you! then comes the flowers bouquet, the champagne, the strawberry dipped chocolates! and the super helpful Onur! Onur went above and beyond to assist us with his never ending positive energy!