I highly recommend this hotel. First of all because they have created a paradise for children. From the swimming pools that are dedicated to children to the shows created especially for them. Effectively everything has been designed to perfection for the little ones. 2ndly I thank from the bottom of my heart my assistant Halil Saka who answered any request or question I had. He was there 24 hours a day for us, he worked even on his day off to make sure that our departure was well organized. Thanks also to chef Mehmet at the steak lounge who prepared the tastiest dishes for us! And of course the lady who cleaned us every morning! for an unforgettable experience I recommend the Lagon suites! a small recommendation-> it would be super to leave the a la carte restaurants until 12 midnight, because it interferes with the activities and shows for the little ones, and sometimes you have to choose between going to the show with the little ones or eating at one of the delicious restaurants ! thank you Kaya Palazzo

Tout était parfait !!!

Very lovely stuff and so delicious food,the hotel standard is amazing .special thanks to Mr Rida Tounsi who you can find in every corner of the hotel just to make sure you are having max pleasure and comfort,looking forward to go again soon.

It's a top-class resort. We enjoyed the rooms, the pool, the beach, the night show. The food was beautifully displayed with every choice you could imagine. Service and staff are excellent. Special thanks to Arif who is more than a guest experience assistant, he is a really exceptional man. Our stay at KP was wonderful, thank you.

Excellent excellent excellent. Everything was perfect, staff, food, facilities, cleanliness and absolutely everything. Loved the place so much.

We were there for 4 nights but it rained 2 days, which is no fault of theirs. They still created an activity for us indoors which was great

This has by far been the best hotel resort we have stayed at to date and we have stayed at many of the top hotels. The customer care and service was beyond what we expected. The food was especially delicious. As a fussy eater myself I usually struggle in al inclusive holidays but this was the first time we were provided with ample options and also tasty to Michelin levels in my opinion I couldn’t fault a thing. The staff were really attentive and friendly and even though we went during an off peak time in November they managed to make it an enjoyable experience for both myself and my husband. I would like to thank our rep Mila who went beyond her duty to move us to a different room as we were not happy with one or two menial things but she was insistent we get a better room and on our last day arranged a very nice meal for our anniversary at the sushi restaurant which again was at hakkasan levels. We were just amazed at the quality and service. We will definitely be staying at Kaya again on the future.

I really can’t think of anything but if I had to be picky the lady at the market shop was a little rude, she started off being nice and then suddenly changed her attitude towards us! Maybe something something we said she didn’t like? We are still racking our brains as to why she suddenly became rude and looked down at the floor but my husband continued to go out his way to say hi and wave every time we saw her to make a point. It was more funny at the time but in all honesty there really wasn’t a single thing we could fault beside that one lady.

Simply put it was a wonderful break. We had a fantastic suite (4216) overlooking the centre of the hotel and managed to be upgraded to use of the Lagoon Restaurant which is normally I believe for use with Lagoon Suites. For the entire duration of our stay guest services , in particular Alina and Veronika, were wonderful. We would love to come back again.

We went in winter so used the indoor pool and it could do with a bit of an upgrade

Everything is fabulous - the beach, the food, the room, all the spaces, the entertainment and all the staff. The pool are very big, with real spaces for kids, never too crowded, the same is for the beach. It might be interesting to take for one day a beach bungalow. Mila from the staff was a real help every day , giving us important information about the program. Perfect location for family with kids , perfect for everybody. I would like to come back one day..

It was just perfect, a real vacantion on the Mediteranean Sea. I really thing that is nothing to complain, just that you have to experience by yourself, going there at least one week.

Facility is a little bit old, and cleaning services are not performed properly

This place is magical. I was greeted by one of the staff members (Mila) and she helped me with all my requests. My girlfriend attended a trade show in that hotel during her birthday and I wanted to make something special for her after her work. Mila helped me organize the restaurant, cake & flower delivery, even found a wrapping paper for the gifts. Such a wonderful experience and hotel staff really cares for their guests.

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The hotel is fabulous. We've found everything we needed : waterfront beach, big and beautiful pool and aquapark, very good and various food, animation for both kids and adults, water sports, and a generous room space. Great thanks to Mr RIDA who was very available for us to explain and give very useful information about our stay and the hotel. For my family and I, It was an unforgetable stay.

There is not a big choice in extra activities (Excursions, Tennis, Golf, horse rinding, ...)