Really comfortable bed and nicely decorated room.

Even though it’s near to the tourist attractions, Fatih as a neighbourhood is chaotic with insane amount of traffic. Our room was also next to a service elevator that woke us up often.

We have been to Istanbul four times, and this is by far the best hotel we have stayed in. Mehmet contacted me prior to our arrival, asked if we needed a transfer or help with anything, and organized everything for us. Thank you Mehmet! The room was super clean with a great sea view and close to all the main attractions like the Blue Mosque, shopping street, and tram. Breakfast was amazing, and the guy working in the morning during breakfast was such a delight. All the staff were overall 5-star; we will definitely stay at this hotel again.

This is not a dealbreaker at all, but the strength of the water from the shower was super soft, making it really hard to wash my hair. The refrigerator was not very effective; it didn’t keep the beverages cold. Additionally, the air conditioner was a bit tricky – even if you turned the temperature up, it remained freezing cold. It would be good to have the option to adjust the temperature. But as I mentioned, these are minor problems that no one should worry about.

Clean hotel, close to transportation and markets.

The morning breakfast ends at 10:30, but the food ends at 10:00, and the fruits are almost non-existent and of poor quality.

First of all, location is very good, you can reach the most popular sightseeings easily, there is a metro and train close to hotel and no need to use taxi at all. There are shops everywhere, if you want to do shopping. Secondly hotel is clean and breakfast is good. Hotel staff always smile to you, reception (Mr.Evren and I forgot others name) , housekeeper and all staff (for example Mr.Tufan and others) doing their best to help you, if you need any support. Mr.Cemal is one of the staff there and he is good person, loves to help guests. Director of hotel - Mr.Zafer is indeed gentleman, great person and very kind with guests, he has very good discipline in the hotel and always smile and ask your feedback about hotel which is very good approach to improve hotel service. I recommend this hotel to everyone. You will see great service here, just try to stay here and use this service.

I dont recommend SPA to anyone from service and hygiene perspective, but please be informed that it is PRIVATE service and not include to the hotel service. If you want SPA just try to have SPA somewhere else.

Extremely helpful and responsive reception staff. I requested a room with easy access as my mother has mobility issues- they gave us a lovely big room well equipped with aids for people who need them. The communication with the reception before and after our stay was flawless.

the staff in the restaurant/ cafe was plain rude- on a few occasions when we asked for the table to be cleared so we could have breakfast, or cutlery to eat, or Gloria Jean coffee they just turned their backs and left in annoyance. The breakfast tables and mats were pretty unclean and generally left unattended during service. The waiters seemed to be spending most time outside smoking or checking their phones. the rooms are not soundproof as claimed; we could hear our next door neighbours vividly and we did have troubles sleeping one night.

The location of the hotel was excellent and it was about 7 minutes walk to the Grand Bazaar. Breakfast was great. The treatment of the hotel's front office staff was very respectful, professional and lovely.

The floor and stones of the Turkish bath were completely dirty and greasy. Turkish bath staff did not behave well at all. Both the two Thai ladies (if I didn't say the nationality wrong) and their boss, who was a short-haired lady from Turkey. They behaved in such a way that you had to buy massage services from them, otherwise they did not treat you well (even though the use of sauna and Turkish bath was free for hotel guests). The pillowcases were made of plastic, and at night, the whole head was wet with sweat, and this was bad. The carpet in the room was old and dirty and had a lot of dirt stains. The worst thing is that the area around the hotel was completely closed and no internet or uber taxis were allowed to enter there and you had to use expensive hotel taxis.

The breakfast was quite varied, there was a buffet and generally there was something for everyone. It was nice to be able to use the sauna especially because we went in January and it was a fairly cold out. The location is very convenient for getting to the major sights on foot.

I would advise people to book a room on the 6th floor (the top floor) if possible becuase they are the only ones with a nice view of the sea. We did'nt much care for the double bed composed of two single beds with two single duvets.

Every staff here is super nice! Everything is good! They are caring and detailed, a day before I arrived they messaged me for the arrival time, taxi and parking requirement. And they are very kind and helpful ,especially Mr. Salah, Mr. Halit and Mr. Alren, and here’s the only place in Istanbul I’ve been to without language barriers for international travelers, many of them are in higher English levels (Mr. Salah can even speak 5 languages ). Would like to stay here again if I travel to Istanbul again.

This is the best hotel I've ever experienced in Istanbul! You can't tell from the outside, but is a 4 stars hotel with a good price. The staff is great and understanding, they solve any situation! Highly recommended! I don't want to try anything else, it was a bad experience on New Years Eve in Sultanahmet, I will come back only here, despite the minor unconfort - the thin walls.

Thin walls - you can here almost everything. Noise. Breakfast limited, fruits only one day.

The hotel has the spa with a choice of saunas and a very good breakfast. The rooms are big enough for 2-3 people and a family room can accommodate even 4 people. The conditions of the hotel and the rooms are much better that the average choice around Fatih area, but just not very new. And everywhere it is very clean. The location is just excellent. If you are lucky you can hit a very beneficial rate via Booking.com

Wifi in the hotel is slow and feels like outdated low speed connection.