The room was great, with a very comfortable bed. The room cleaning team was amazing and professional, ensuring a clean and tidy space throughout our stay.

I had mixed experiences with the service. The restaurant and pool bar service left much to be desired. It seemed like they were understaffed, as it was often challenging to get the attention of a server. There were times when no one came to take orders by the pool. The limited number of bars and restaurants was disappointing. The food quality at the bars and restaurants was average, especially when compared to other 5-star hotels. However, the breakfast quality and taste were good, providing a positive start to the day.

This the best hotel I ever stay in my life ! Actually, this not just at hotel it’s your luxury home Anything you want be right there in second So clean, so comfy, so bright Big, stunning washroom, Tiffany colors , ocean Best equipment from Dyson set for hair till coffee machine, it’s just gorgeous!

Breakfast was provided in the room and was great. Room was large. Bath didn't work but they came and fixed it.

Staff are not up to standard. English is poor, and they are not familiar with basic hospitality traits (like opening and pouring drinks, not taking peoples credit cards away from them etc.). There aren't enough staff either. Poor individuals are running around as they are short staffed which means we waited over 20 minutes to pay our bill and just aren't as attentive as you would expect in an Address hotel. Not enough sun beds for the pool areas. Beach is under construction effectively. It was a pleasant stay stay however.

The breakfast was lovely, fresh food with good taste. The ambience and vibe of the place was refreshing.

We had called the hotel helpline to check of alcohol would be served during Ramadan in the day time by the pool and were told yes. However on reaching the property we were told otherwise. This was a little disappointing, as we were flexible with dates and could have come after Ramadan had we known.

Great

Service in their Salia restaurant was awful - the only place to avoid in the resort.

Nice place, everythink perfect, less than one year open. Helpfull staff. All facilities clean and available. SPA (sauna, steam and relaxing room) and GYM superb. Breakfast amazing choice. Sea swimming area safe with underwater net. Possibility to extend check out.

For keeping minibar full need to deposit some credit during check in. Otherwise staff will remove all items exept water, tea and coffee.

The breakfast was a fairly standard hotel breakfast, nothing exceptional but also nothing to dissapoint. Had a great selection of different pastries, waffles, eggs and omlete station, fruit, yoghurts etc. The cooked breakfast was nice but no pork on the menu unfortunately which was a surprise for a hotel of this caliber in the region. I know not all hotels do cater for pork options but i thought the address would have. Not the end of the world however as the sausages and beef bacon were also very tasty. The restaurant was very busy as we got there about 10am after going for a hike early in the morning first.

The pools are very nice and have a quiet adults one, a kids one and a family one which was nice to have the options. There is minimal amount of loungers around the adult only pool however so again make sure your there early as after breakfast and our hike we were definately too late :)

Location, staff and facilities!

F&B has a massive potential to improve! staff are trying their best but needs training. it’s Up to the hotel management not the team!However, the staff are so helpful that you can’t fault them at all. David from restaurant was a stand out! Adult pool - please don’t allow people to block sun beds all day! everyone would like to visit the pool. Also, adult pool should be only for adults!

Address is the place where you feel at home. Surrounded by family care. Everywhere is cleanliness and comfort. Thanks to all the staff. Special thanks to Mahmoud from reception.

Upon arrival the experience is incredible. The check in is very smooth and quick. Loved the adults only pool, very relaxing and the pool is heated. The staff was very attentive and always available for any request. Hotel facilities are wonderful, room amenities amazing and the hotel is very quiet right for relaxing! The food quality was excellent. Ate by the pool bar and in Salia the restaurant in the hotel. Everything was excellent. Worth the money.

Not applicable.