Atlantis The Royal

An amazing hotel which really focuses on the experiences. From the multi-cuisine breakfast, to the breathtaking rooms & views of the palm, there is nothing I can fault. You pay for what you get at the end of the day, and though this hotel is extremely expensive, the experience is second to none. I highly recommend trying out some of the in-house restaurants including Jaleo & the Royal Tea Room. Use the free sprinter to get to the Atlantis, The Palm and check out Nobu as well!

A big downside for me is that there is an additional cost to use the rooftop pool - Cloud 22. I understand that the hotel want to keep this exclusive, but not offering any deals or discounts to hotel paying guests isn't right given that we are already spending a lot of money to stay at the property.

Hotel is fantastic. The bedrooms are the best I have ever stayed in and the onsite facilities such as the Gym, Restaurants and pool were top class. Management in all areas are very attentive if you have an issue and try to resolve as quickly as possible.

Felt like a second class citizen. The adults only pool allows external guest so those paying a premium to stay in the hotel very often do not get a lounger at the pool. The rooftop pool is an extra change when you are already paying 880 a night. Again, let external guests in. The smoking and vaping at the pools and all out doors areas at the restaurants is incredible, they have no non smoking areas. The guests were even doing this in the pool.

The fact that it’s additional to use Cloud 22 pool beds, just seems like everything is chargeable for commerce reasons given that hotel guest have limited option when it comes to sun deck beds. I can understand the cabanas being chargeable. Also I didn’t like the fact that the life guards Cloud 22 were standing at the pool for hours at a stretch without any breaks or chairs for them to sit on. This is not acceptable by any means and should be rectified as a matter of health and safety. no human being should be left standing in one spot for hours on end not to talk about having a rotation in personnel.

Big but not too big. Great pools. Very good food in Milos and Ling Ling. Great view from Palmscape room and Cloud22. Aquapark - perfect.

I had to change dates of our stay (only one day). Hotel didn't agree for change. Reason - no room available. I was ready to stay only 3 days instead 4 days - hotel didn't agree also for this change. I had to make a new reservation for room which was more expensive. During check in I was offered the same room which was 'not available'. Receptionist even tried to convinced me that rooms have same prices - which is not true! (king and queen bed palmscape rooms). I asked for later check out, only 1 hour (1 pm) - no. I asked if it is possible to make a reservation for Cloud 22 - no. Not true. Floating beds and cabanas can be reserved. Luckily staff in Cloud22 was very helpful and ready to make our stay the best they could.

Modern , clean .

I thought having to pay to spend time on Cloud 22 pool was a bit unfair . In my opinion it is not as good as Marina Bay Sands in Singapore at that pool is free to use . This hotel is not cheap and guest should be able to book and use for free. Also at adult pool Nobu , we are non smokers and we did not appreciate being close to people who smoke. Smokers should have their own area.

We had a wonderful honeymoon experience at Royal Atlantis Dubai. The facilities were exceptional and the staff went the extra mile to ensure our stay was memorable. The ambiance, services, and amenities made our stay truly special. The breakfast was amazing. We had a fantastic time and would recommend Royal Atlantis to couples looking for a Dubai escape.

The only issue was that the number of pools available was limited, which at times made it a bit crowded. Additionally, it would be great if the hotel could introduce more budget-friendly dining options.

Definitely one of the most impressive hotels we've ever seen, anywhere ever :D It's obviously still very new but the rooms were spotlessly clean, the executive lounge serves the most delicious drinks (entirely for free!) and the tastiest food. Breakfast is on another level entirely, neither my Wife or I have ever seen anything close to the amount of variety on offer at this place. There are 17 live cooking stations, chocolate fountains, outrageously expensive cheeses/meats, caviar, an entire station dedicated just to eggs benedict, a proper v60/chemex style coffee cafe and even a whole room for greenery / healthy eating -0 interest for me but it looked amazing haha. If you can afford the extra, pay for the club / lounge access rooms - there is so much value to be had. The butler service with the suite rooms are also incredible and a hugeee and most grateful thank you to Frank and Ahmed who welcomed us to our room and gave us a tour. Impeccable service. This is the first hotel we've found to rival the service of the Burj Al Arab and I hope your stay is just as wonderful as ours. Ohhhh and finally, the toilets in the rooms are insane! They have Japanese/Korean style electric toilets and magic class! I had never seen magic glass and i won't ruin the childish like enjoyment I took from it but check it out! :D

Having to check out :D

everything

We were left unattended for more than an hour without keys and mixed up rooms….they couldn’t bring our keys up I had to go down to fetch it.One hostess from Lingling club refused us entry because my partner was wearing shorts and both of us flip flops…understandably because we only wanted to know the requirements because we were passing by to check out the restaurants and decide where we could spend our evening! HOWEVER it was the comment she made after to my partner that passed me off…she said you are everything that we can not allow inside! It was rude and disrespectful to my partner! We were disappointed

This is the most superior hotel ever. Having been in it, it will be very difficult to come to another hotel, because Atlantis Royal has the highest level of comfort, services, atmosphere and everything you can dream of. Early check-in, payment in different ways, waterpark tickets, any request at the Reception Desk will be solved in a minute. Most of all, this hotel is suitable for adults, but for children it is an incredible experience, a gorgeous fire and water fountain show, gorgeous rooms and views, kids club. Not all restaurants allow children for dinner, but those that do are very suitable for a family environment. The room is simply gorgeous (quietness, cleanliness, care kits, beds) everything is at the highest level.

Everything is perfect in the hotel, the only thing that I did not like a little was some of the staff of Cloud 22. These people with very hungry eyes are waiting for either a tip or empty communication or dating(((

The best breakfast ever.

A small selection of lunch and dinner for children. Only fast food, pizzas, sandwiches, burgers, fish and fries are offered. Restaurants are mainly geared towards adults. Little entertainment for children. If you need of suitable or greater choice food for children's or more entertainment for children's, you need to go to The Atlantis by bus. We spent 5 nights in The Atlantis and then 5 nights ir The Royal Atlantis. The Atlantis - for family, The Royal Atlantis - more for adults. Very good service, but worst of all, that similar level of service is in The Atlantis. So you pay more for the same quality of service (but the service is very good, in both hotels).