The facilities at this resort are fantastic! The staff are wonderfully helpful, smiley and attentive! I'm so impressed with how every iota of this resort has been well planned out - they've thought of everything! The food and the variety was delicious, we were all inc for 7 nights and were fully satisfied! We had a fantastic time and we've come away very satisfied and happy! Thank you to all at the hotel!

Security could be placed on all floors to curtail the noise of kids playing in the corridors when others are sleeping.... although, saying that, when we did call security, there were there in 2 mins and stopped any noise instantly!

Breakfast was great! Pool facilities were just wonderful, the kids were very happy. The beach was so close. The room was cleaned every day.

The only thing that left bad impression - it was always hard to catch an elevator, because they were always coming full, and when you're a family with 2 kids, you need to wait for a long time for it. Stairs are needed very much! Maybe they are even there, but not marked, we could not find them.

Good food, cozy rooms, cleaning every day, lots of facilities for kids. I won’t put it as a minus but it’s still a point worth to know for those how are in the process of hotel selection: there is an airport rather close to the hotel and airplanes are flying relatively low right above the hotel like all the time (including the nights), for us it was like “white noise”, not very bothering, but for some people it might be a dealbreaker.

Two things: 1) I will never understand the concept when you are paying for full board and still can’t get a glass of water. Ok - tea, coffee or other drinks can be for an additional price, it’s ok. But water, seriously? I believe in every culture in the world a glass a water especially for the kids is just a basic thing. I really think you should reconsider this point it’s just ridiculous especially in the country there you can drink from the tub) 2) I was a bit disappointed by the beach line - lots of small rocks (actually these are the pieces of concrete), seashells filled with concrete…

Facilities for the kids were all great, there was actually "too much" for them to do. Meals were great, Uno Mas restaurant requires reservation but it is not so easy to get. To debunk the plane noise myth, the hotel is honestly busy enough in the pool and beach areas that you could barely hear the planes.... in the room as well, unless it was night time and you had the window open. Complementary water bottles given by the hotel were more than enough (2 per adult per day), and my kid was even offered occasionally an apply juice or a coke for free (we did not have all inclusive). Overall, it was a great stay!

Location was a bit remote, but nothing you couldn't fix with taxis, which are very cheap. The quality of some guests (basic education and common sense) was lacking at times, but this is not the resort's fault.

Cleanliness and activities are a lot.

There are sand bugs.

Very nice hotel, great for people with kids. Great pool, beach access, kids club and other facilities, like water slides, climbing park, evening movies outdoors and shows. Restaurants and bars great, too. Nice variety and to my taste, I liked the food and the available options, including drinks and the services. Spacious room, nice, rooms service also ok. I would rate the room 4 star.

Locations on the major aircraft route constantly taking off or landing directly above the hotel is the only issue. I am personally fan of the planes and liked watching these huge a380 and boenings777 one after another almost non stop, from close proximity, but the noise at night could be challenging for some and the windows / insulation is not updated to eliminate the noise.

excellent for small kids. Have all the water sports

Location is bit far from city but nothing can be done

This is so far one of the best hotels that is for kids. They have a lot of pools and amenities that kids will like. My daughter enjoyed it too much. There are varieties of restaurants, mostly thai(asian foods). There are a lot of activities for kids like dancing, art drawing, etc. There is also an amazing firedance at night and free wide beach cinemas dedicated for kids. We liked the lazy river. Pool temperature is also controlled which is nice during winter. Staff are also kid friendly. Many lifeguards in the area. Nice and clean lobby. Room is okay, it is neat and really new. We are really glad we spent my daughter’s birthday in this hotel. Will recommend this to families with kids. Kudos to the management for birthday cake, balloons and decorations in our room. Plus the photography service.

1.The staff in the shop lobby selling floaters. She is very unfriendly to our daughter. 2. Just a little bit of noise from airplane departing from DXB airport.

I stayed at this hotel at the end of my trip to Dubai and found the facilities and hospitality to be excellent. Children will be delighted with the variety of pools available. Beautiful sea. I was surprised to see that the staff even gave me sweets as a gift in the room. The staff are all smiling and kind.

There is no minimart or convenience store in the hotel. Only families who plan for an all-inclusive can enter the kids area, which includes climbing. (However, My kids also have a game center, playroom, and other good activities for kids.)

A good place to spend time with your children, there are many pools and entertainment facilities, an excellent indoor playground. The evening animation was interesting, the food was not bad. In general, this is a paradise for children. If I go to Dubai with my children next time, I will probably stay at this hotel for a couple of days. Magnificent view from the window of the pools and the bay. In my opinion, this hotel is the best option on very hot summer days.

The staff was not friendly, especially the lifeguards. Drinks were only for breakfast, at other meals you have to pay for drinks. The juices for breakfast were tasteless. There were Thai and Arabic restaurants, the food was almost the same. The room cleaning wasn't perfect, but it's not critical for me. I do not recommend going to this hotel in winter, the weather is comfortable, but it is very cold to get out of the pool, plus sometimes there was a strong wind due to the location of the hotel on the bay. It was uncomfortable for both the children and me to get out of the warm pool, my son was constantly shivering, and I warmed him under the blanket. Everything is intended for children, no entertainment for adults, I wanted to go down the slide, but the guards wouldn't let me.