I love the library concept, the quietness that i needed to revitalized myself after the exhaustion or stress from work. Neat and nice ambience of the lobby. I was assisted with charming smile of the receptionist when i requested to relocate my room since my neighbor was noisy (it was connecting room). I like the gym facility especially the treadmill with video track, it makes me feel like i'm running outdoor. I like the double glass made which minimizes the noise from outside road. I like the timing of the breakfast 7-11am which allows ample time to relax...do exercise before meal.

Perhaps it's the ambience of my room... cute small, it was clean and neat, probably because it was summer hot here in the desert and i was wishing to have seen greens outside my window. the construction ongoing which is understandable. Wish to visit next time.

Suit room is very spacious. All spaces were comfortable enough. However, absence of door between bathroom and bedroom feels like a strange constructive solution. Great sound proofing, great climate control and ventilation. Staff was superb, super caring and helpful, thanks to receptionist Khin and room keeper Eshani. Jacuzzi at rooftop is superb. Mcgettigans pub in the hotel is really great, good for breakfast and hangouts!

Bathroom and bedroom comprise one space with no door; Bar at swimming pool was not working. Music there was sometimes loud, sometimes absent. Water in pool is not cooled enough in summer monthes, but Jacuzzi at pool was really great and had cool water. Breakfast was modest, and it was pretty hot in the main restaurant. But Mcgettigans pub really helped!

Really friendly staff, clean, well furnished rooms, great deal. The Library working space is excellent as was McGettigans. The best Sunday roast and Irish breakfast we’ve had in Dubai and the live entertainment on Thursday night was superb!

Valet parking would have been useful. Also no room service which was a minor disappointment. Service wasn’t great in Champions bar, we had to ask for the special food menu, it should have been given when we sat down. Aldi we ordered drinks that we thought were included in happy hour only to be told at the end that it only applied to beer! Again, a menu showing this would have been useful, but after complaining we were offered 20% off the other drinks. We went to the cafe and sat there for twenty minutes without anyone showing up. It looks like you have to phone them for service which is odd.

This hotel's service is exceptional—special thanks to Khin and Parth at the reception for their helpfulness and professionalism. Housekeeping staff Jalil Ahmed and his supervisor Danish ensured my room was always spotless. Sherzaman provided outstanding service during breakfast at Wagha Border, making mornings delightful. The facilities are top-notch, the cleanliness is impeccable, and the location is perfect for both business and leisure.

There was absolutely nothing I didn't like about my stay. Every aspect exceeded my expectations, from the cleanliness and top-notch facilities to the exceptional service provided by the staff.

The stay and service at the hotel were amazing and excellent. My sincere appreciation to ‘Kay Zin Moe’ the front office receptionist for the exceptional work. Your professionalism, warmth, and efficiency creates a welcoming atmosphere. Your attention to detail and being so supportive of the guests with grace and poise do not go unnoticed. Thank you for your dedication and the positive impact.

For the outside food delivered, it is required to go to the reception to collect it each time. It would have been great if they could send it through house keeping so that we can relax at the room

It's my very first time staying in this hotel and since the beginning I was so happy and pleased that the front desk lady Khin was welcoming. She gave me a room upgrade with early check-in. My trip was very long and I arrived there earlier than the hotel check in time . She explained all the details and she was so friendly. She makes me feel like I am at my home . I can't express how I was pleased with her professional way . Everyday she greeted me with a big smile on her face. She is always full of energy and she is willing to assist at any time . It was my business trip and I will recommend to my friends as well to go there and meet with Khin . Will definitely come back again . See you again Khin . ( Keep up the good work )

Nothing

Nice location, on quiet site. It offers drinks which is a plus for those interested. Have a nice restaurant/bar for sports enthusiasts. Staff are great helpful and courteous. Special shout out to Room Attendant HK. HASAN always surprised us with beautiful and romantic Towel Origami. Dhev was really helpful with check in. This was my second visit in this hotel and staffs really improved. Will be back for third time too anytime I am in Dubai again.

None

I really like the hotels is very comfortable and clean But whats make me like this hotel more than any hotel in dubai is the staff they are so kind and so helpful and very friendly we can see that the administration is very good because they are choosing awesome stuff like that

Special thanks for miss( KHIN) my girl friend was having a birthday she help me to make a very special and nice surprise she made our day and she make this day unforgettable many thanks for you 🙏 And also can’t forget the decoration and cake was amazing big thanks for bishal and manoj You guys are amazing thank you so much

Been there for many times and it never fails us to feel that we are special. Especially receptionist at the front desk Khin . She is always there whatever we ask or need . It's our second home and we love and always come back to the same place just because we got special treatment from her . No matter she is always smiling and greeting. We feel like home there every time we are there . She never fails us . Always friendly and giving us the best service. She knew well what we liked even for the room . Kudos 🎉🎉🎉 will always back there just because of her service and friendly manner. Also will be there soon again !!!!!!!!!!!! My wife and my family love the hotel and Khin . Wish her the best ! ❣️

Nothing. All is super!!!!

I had a wonderful stay at the hotel, starting with the incredibly helpful ladies at the check-in desk who accommodated my early check-in request at 9am and even upgraded my room! The room was tidy, with noticeable attention to detail in housekeeping, such as positioning the shower head towards the wall to prevent accidental splashes of cold water. After work, their sports bar is an excellent place to unwind with quick service, great snacks and bar food, and a massive screen to watch football/cricket matches. Their nachos are among the best I've had. The breakfast at Wagah Border the next day was decent, offering plenty of variety. Upon exiting, the manager kindly offered me a cup of coffee to go. Overall, the staff operates efficiently and genuinely cares for their guests. Kudos to their management team for their excellent service! I'm definitely staying here for my next business trip.

Room was too cold. Had to turn off the AC to be comfortable.