Everything was nice, for sure will visit again

There's deposit money amounts you need to pay it before check in , and that not written in the booking.com , if I knew There's will be deposit I won't go there ever

These are brand new apartments, in top room great city view. High spec interior. Everyone we met on arrival were friendly and welcoming and very eager to help Had a nice walk to Kew gardens from here

Due to them being very new apartments a few little glitches were noticeable. Issues with telly working properly because of wifi. No microwave and cooker not working Feel like the apartments should have been trialled at a lower price at first to smooth out the last minute touches that were needed Otherwise will have given this a 10

The buidling was ideally located for me being a few minutes walk from the train station and work. The apartment was spacious and clean.

WiFi was not available to join in my apartment, despite the WiFi in surrounding apartments and business premises on the opposite side of the A4 showing as being available. There were no hooks or rails for hanging towels in the bathroom. The shower did not have a shelf, so shower gel/shampoo is on the floor which is not ideal for guests with back or other mobility issues. There was a lack of hanging storage for clothes. Coffee from the pod machine was amongst the worst I've ever tasted (instant coffee is more pleasant).

Location was really good for our purposes. Bus stop right in front of the building, train station and large Tesco within walking distance, amazon box nearby. The keyless entry was very convenient. The apartment was spacey, quiet and well equipped. During our stay a lot of new furniture has arrived and it seems that owners do acknowledge reported problems and try to rectify them for the future.

Hot water would run out quite quickly and did replenish very slowly (or not at all late in the evening). Good enough for a couple of showers, but not for a proper bath. Our beds were quite dated, but will be probably replaced soon. The common hallways were a bit dirty, could use some deep cleaning. Some of the apartments might be noisy, depends on the orientation - there is a busy road on one side, but a quiet courtyard on the other.

Beautiful rooms, clean, no disturbance or issues whatsoever. Easy access to public transport, easy to get to, secured parking, very friendly staff and pet friendly. Great customer service team, there was a situation where we could not get back to the hotel with our car due to a police blockade, was quite late at night and we dint know where to park and how to get to the hotel as the entire street was closed, the team guided us over the phone to get to the nearest parking spot and which route to walk to get to the hotel. Overall a comfortable stay.

Bit on a pricey side

We chose this property as it ticked all the boxes in terms of what we were looking for: a spacious accommodation in the outskirts of London that offered secured parking and allowed pets. Check-in was smooth (codes by email), the hosts were prompt in their communications, the cleaning staff were polite and reserved. The apartment was comfortably appointed for a short stay: equipped kitchen, washing machine, heating throughout. I had read some negative reviews of guests having problems with their guarantee: I had no issues, the charge was promptly cancelled.

A change of towels should be standard after few days. Having said that, we asked for a change of towels and the host promptly organised not only a change of towels but also linen and cleaning mid-way through our stay. So actually positive feedback on this point as well.

It was a lovely spacious and clean apartment, perfect for our short stay and true to the pictures on the website. Comfortable and parking was really easy and straight forward. We have already said that if we come to London again we will ideally book to stay here again. Liked just having the access codes without having to faff with keys/fobs. Also liked how friendly the staff were when needed help. Would definitely stay here again and be happy to recommend to friends/family.

The only gripe we had during our stay was that there was no toilet roll so we had to go and buy some from the local Tesco which wasn't too much of an inconvenience but given all the other amazing facilities provided it would have been nice even if it was just to provide one loo roll. The other thing was struggling with how to use the cooker/oven. We figured it out in the end but it was not straight forward so there could have been better/clearer instructions on that.

Very comfortable & spacious. Nice shower. Close to a big Tesco. Comfy bed. Really lovely all around. I enjoyed my stay. When I had trouble with hob, I got help very quickly.

No instructions for hob. No instructions for the very strange heating. No frying pan. I bought one at Tesco for £10 and left it for the next tenant. No viable option for public transit, so make sure you've got the money for Ubers/Bolts

Really nice modern and comfortable apartment with absolutely everything you'll need for any length of stay. Easy access via key code. Free underground parking. 5mins walk to train station into central London. Big Tesco supermarket 5min walk around the corner. Will definitely use these apartments again.

The only thing ww didn't like waa the mattress. Probably the most uncomfortable mattress we'd ever slept on. We thought because the apartment waa so modern it waa some kind of back stimulation mattress but we worked out in the morning that the mattress was simply on the bed upside down. No idea why. Only other slight negative is that the apartment is near the landing path into Heathrow airport so there is a lot of airplane noise.

Check-in in the end was seamless if you get the right building. Nice, neat and tidy one bedroom apartment. the building has a nice reception area and lounge on top floor. Radiators in the living room and underfloor heating elsewhere were really good. Well equipped Kitchen and service room with a decent washing machine. Car park in basement was secure and gated. Location close to supermarket and overground train station with a bus stop immediately outside. Showers have good temperature and pressure.

Bed support to the mattress had collapsed at 3am on the first night. Support staff had arranged for maintenance to come over who fixed it the following morning. Apartment was not cleaned during our four night stay, not sure it that's withing policy but they should be cleaned every two or three days. No TV in the bedroom. Cleanliness could be improved as bedroom felt dusty.