I loved the facilities, the price was more than fair, the location is ideal. The club feels homey, stylish, easy to work in. Everyone was helpful, friendly, helped facilitate my experience. When I couldn't find an easy place to work, a member of staff walked me around and showed me the nooks and crannies. Not snooty at all, as clubs could be, but warm and inviting. Well designed, even quirky in the best ways. I felt welcomed into a lovely and warm private space with ease. So easy and delightful to walk down into breakfast room, and have access to easy work spaces.

adapters/converters on hand for forgetful out-of-town guests to borrow please, maybe an umbrella or two ? :)

Beds were very comfortable and we had about 5 rooms for 10 of us. It was a good stay overall as the water pressure was good, had air-conditioning, TV was a bit small and lacked netflix or good channels - basically it had no useful channels but then again - don't go to London for TV - it would be great to have something to watch when resting from a full day of exploring. Breakfast also had good choices and my family used it a lot. The hotel is more of a private club so you would see a few local folks coming in and out of the hotel.

Rooms were small. Elevators took a while but wasn't that bad.

This hotel has so many great things going for it. The location is excellent, very central yet you feel tucked away. The attention to detail in the decor was very thoughtful and tasteful. We stayed for breakfast, which was delicious. The bed was super comfortable and the room was spotless. It just had a lovely ambience, feeling very cosy and homely but luxurious. But what really made it for us was the staff. They were so kind, helpful, accommodating and friendly - showing genuine interest and warmth.

A wonderful hotel for a quiet holiday, most of all I was struck by the silence in the room, there was a feeling that I lived alone on the floor, so you are guaranteed quiet nights. I felt safe and comfortable. Yes, the rooms are not large, but this is stated in the description, so what can be a claim. The location is beyond praise. My room was perfectly cleaned every day, fresh towels and water. High probability that I will visit again.

Nothing

We didn't have breakfast, chose to meet up with friends and eat locally, very nice. Room was what can only be described as compact but having read reviews prior to arrival, I knew what to expect. Issue with room key, it wouldn't work on arrival. Luckily a maid was nearby and let us in. Back from the wedding we were there for, the key still didn't work, 2 trips down to reception and the guy eventually came up and let us in, not good as my feet were killing me after the dancing.

Having to go back to Reception twice to sort out electronic key.

Property was beautiful and staff were friendly!

Couldn’t find any info in room about the hotel, such as room/hotel facilities etc. couldn’t find tv remote. Charged for snacks in room but wasn’t told they were chargeable! Poor communication to guests! Breakfast was very poor in my opinion. Eggs undercooked, bacon overcooked and burnt. Toast turned up 10 minutes before breakfast so was cold.

Bed was comfortable. Location was excellent for us.

Room was quite cramped. The "wardrobe" was a short curved rail on which you could hang perhaps 4 items before the door gets blocked. Kettle only provided on request; the Nespresso provided is not to everyone's taste. Shower leaked onto floor. Lobby is small and often congested.

The decor, the homely feeling, the Staff, the World class scrambled egg, and simply too delicious risotto.

The fact the shower did not have a high pressure jet setting. The speed of service was just slightly too leisurely Country House Weekend pace, in the evening, when it was very quiet and there really was no obvious excuse. The Beef is O.K. but for the price and size of portion, it should have been exceptional, some of the other items on the menu were !!

Very friendly staff. Fairly quiet despite the central location (which is a major selling point of this hotel). The room was small, but cosy and had everything I needed.

The hotel is not easy to find - there is no name or any other sign outside the main door. I ended up asking in a club around the corner.

Location was great with Marble Arch station literally just around the corner about 5 mins away. It's a small premises so it's very quiet and the staff are quite nice and helpful. The park is also 5 mins away, which makes it perfect for runners.

Breakfast takes slightly longer to come out, was late for an appointment due to this. No gym unfortunately so cannot work out on your stay away.