Good staff and location

The rooms may need some maintenance and new furniture and kitchen may need it to . Bathroom needs vintlation

Yousif and Zainab were exceptionally polite and friendly. They were willing to go the extra mile and we had a minor incident and the night staff (don’t recall his name) was also attentive and responsive in assisting us. We were able to check out late for 50 percent of the room rate which was very much appreciated. Excellent location near Green park and lots of both casual and fine dining. Also 20 mins walk to high street and high end shops. We had the 2 bedroom and it was very spacious and I would definitely stay there again.

Great location, close to restaurants and easy walk to Oxford Street. Excellent polite and helpful reception staff.

Flat 406 Dining room furniture has awful chairs.

Everything was great, an Excellent Apartment with an excellent location. Extremely clean & comfortable. The staff was very helpful. Child-friendly and secure apartment.

I wish that the Cleaning service was accessible daily. Some sockets were damaged and inoperative. The kitchen supplies were missing, and there was no cooking pot set. AC produces a foul odor when first opened I wish that toilet hoses were placed in all apartment bathrooms.

The staff was exceptional. They really worked hard to give us an excellent stay. We had problems with the AC units and they brought in a technician who worked on them immediately. He was very friendly also. They upgraded us to a 2-bedroom unit and it was charming. Great location close to many restaurants, pubs, and tourist sites.

The only reason that I didn’t give them all 10’s was because our air conditioning units only partially cooled the unit and it was pretty warm. It should be fine except on hot days, or maybe if you aren’t on the top floor (we were).

Excellent location, could walk to many places. Easy to catch a taxi when needed. Staff were very helpful such as being able to take in shopping if I had not been available. Room quiet for central London. Kitchen facilities were good (and were working when I arrived) as I cooked most evenings and entained a friend on one occasion.

There were some areas that could have been improved, but since I did not ask staff to deal with them it would not be fair to list here. They were not of significance. There was a BT problem with the Wi-Fi all week which was inconvenient.

location, clean and good space of the apartment

serving the need of the apartment, you need to buy for your self. basic needs like extra towel or shampoo or robe

exceptionally clean and very well maintained.

nothing

The location

Small cabinet

the staff + location

Cleaning is not daily