Interesting quirky building in a location which suited our plans. The dinner was well cooked. Nice selection of vegetables. There is a well assorted choice for breakfast better than the average with fresh fruit and non 'full English' options.

It would have been very useful if the hotel response message had included car parking information as this is not obvious and is awkward, Some information can be found on their website under 'contact us' but one don't necessary look there before going.

The exceptional thing at this hotel was the care and attention of the staff. Otherwise as this is an old building with twisting corridors I was surprised to find such a lovely bedroom with many extras eg a radio and inside shutters on the windows to keep out traffic noise.

There is no lift or downstairs bedroom for people with mobility issues. Installing either of these in this building may not be possible. The food, though not exceptional, was good.

Mandy (I think) was a delight to meet and greet us. Had a few chats before we left, very friendly and funny and gave us some great tips and advice. Decor and bedroom facilities were great with plenty of space and storage. Comfy bed.

A second person (male) poked his head around the corner whilst Mandy was checking if our room was ready (we were approx 1 hour early) and asked if we were being seen to. We said yes and advised him that mandy was checking if our room was ready. He abruptly just no, it's not ready and walked off. We also overheard him in the lounge area disagreeing with another customer regarding a different pub/ hotel nearby serving food after 3pm. He was quite rude to be honest.

We were greeted outside by a Manager and given directions to the car park which was helpful. The check in was great, very friendly. The room was everything that we needed, although it was on 2nd floor and there were a few steps en route to the room. It was not a problem for me, but worth bearing in mind. Breakfast was really nice and in a lovely environment. The hotel is highly recommended.

The room was on the top floor and was really very hot. It was a hot day and there was a fan provided. This is an observation rather than an issue.

We had a very pleasant stay at The Royal Oak - good situation (tip - get directions to the car park in advance, reception have a map available!) in a very pleasant town. Good walking in the area, canal-side or more challenging options available, plus a steam railway within a mile of the Hotel. Very helpful and pleasant staff, excellent breakfasts to start the day and good evening fare when day is done. Recommended.

Just the car parking - perhaps a map could be emailed to customers when the booking is confirmed.

Received a great welcome & the hotel had lovely, genuinely attentive staff. Nothing was too much trouble. Appreciated being able to have fresh milk in our room - provided in a thermos which kept it fresh. We arrived later than expected but were able to book a table to eat dinner that evening at very short notice. Great location in the centre of Welshpool with on-site parking. Would stay again without hesitation. Forgot to mention the fabulous full English breakfast which set us up perfectly for our onward travels. Thankyou The Royal Oak - you have a great team!

Like to be able to open a bedroom window at night, unfortunately was unable to do so which meant our room was a little too warm for us. Purely our personal preference. Side of bath had a crack in it but other than this our room was great, beautifully clean & perfectly comfortable.

The hotel was easy to find, staff were friendly, helpful and hard working. My room was really lovely with lots of little extras which make a big difference to the stay. Everywhere was clean. Breakfast menu and execution were exceptional. I took my evening meal in the bar, which was well set out and welcoming; food was very tasty.

Not much! I would have preferred a summer quilt as the room was warm anyway, and the bar prices were a bit high, but neither of these things would stop me returning :-) Thank you for a lovely stay.

Cosy room for 1 person. Comfortable bed with luxury feel. Everything it needed to be.

There was a fight between people in the middle of the night in alley way beneath my window. Cops came, one arrest was made. I Luckily I was so tired and already asleep by 9 PM I already had some rest before the noise was made. Not of the hotels fault, but it happened nonetheless. Bathroom was recently renovated but not with the most upscale fittings, as they were already partly broken (water leakage of shower head and sliding door of shower cabin). Lots of stairs in the hotel (up and down -> old but charming building).

We had room 201, and checked in by 'Neil'. Typical older hotel with lots of steep, curvy steps, which some may find "difficult". We are in our late 60s with backpacks but had no issue with them. I personally love these older Inns with there history and "ambiance". It's a reason why one comes to the UK! But..... (see below)

No a/c of course in such places....(we had none in ANY of our stays, even our 4 star hotel in London). With the sun streaming in (windows didn't open), it was stuffy upon our arrival. However, heavy curtains did block the sun (the view was nothing to look at), and a small fan that was in the closet quickly made the room pleasant soon enough.

The room was small ( I booked a small double) but impeccably clean and well appointed and the bathroom was excellent. The breakfast was very tasty and of generous proportions and the staff were great. The parking was a bit tricky but the car was quite safe. The staff were first class, very pleasant, attentive and professional. I was made to feel very welcome. Although I think it is a bit overpriced I would definitely book again as it's location was perfect for my needs and all in all I enjoyed my stay.

The hotel was nice but showing it's age a bit, creaky floorboards and squeaky doors and the corridors were a bit shabby... I thought the parking spaces were quite narrow, the barrier system was not great and the car park was cramped. The price per room was higher than others but the location was exactly what I needed so I was willing to pay that bit extra.