Stayed here before and the location, room, and staff are excellent..

A job fair was taking place there and the applicants parked where they wanted including the handicapped spaces.. They were hanging out at the entrance and I didn't want to unload my vehicle while they observed everything in my vehicle. Really uncomfortable moment with the sort of people there...

The breakfast was good. I wish they would add bacon, boiled eggs . Soda

The conditioner was out in shower . Had to ask for a bag for dirty clothes. Normally they had them in room . The blind would not come all way down so there was light coming in room . Also no hair dyer had to call front desk . She said that there should have been one in room . I said that it wasn’t. Normally they had pen & paper note pad in room had to go ask for this . Also was always a menu for restaurant close by food to order , no menu in room . Had to go ask for bar of soap to bathe with. Thank you !! 🤔

The breakfast was great. We were worried that there wouldn't be much of a hot breakfast due to the pandemic but were greatly surprised but what they had. We enjoyed a wonderful hot breakfast both mornings we were there. The food was great as well as the service and cleanliness.

The indoor pool was closed and that was a bit disappointing. This should have been made known during the booking and not upon arrival.

My reservation was messed up on Booking. Coms part.... They were so sweet and fixed it for us. Then later that day they told me what booking had done and they didn't charge my card again..... I will most definitely be staying again.

Everything was good

Hotel was clean. Front desk staff were very polite and helpful. They offered extra IHG points since we opted out of daily housekeeping. They also offered breakfast bags to go instead of serving breakfast. Convenient location close to several stores and restaurants, although very busy - not safe walking in the area - need a car

The property was in good condition, but not as new as some other HI Express hotels we have stayed in recently. The bathtub stopper did not work

welcoming desk staff; comfortable beds; strong hot shower; spacious room; good breakfast, with amazing cinnamon rolls

disappointed the pool was closed, and that desk staff didn’t know why — it looked like it would have been great, bigger than most hotel pools

Clean and comfortable in a safe location when traveling with kids.

The pool was not open which was unfortunate since I was traveling with my kids.

The agent at the Front Desk was very courteous and actually allowed me to check in earlier than my check in time.

I had no dislikes about the property at all.

Met minimum requirements.

Room was not refreshed between nights stay. Bed was not made up. Used towels were not replaced or picked up. When asked about this was told it was because of “Covid “.

Pretty much everything was stellar! Clean, comfortable, beautiful hotel. Location was great with tons of restaurants and stores around!

Staff at front desk was an older lady who when presented with a unique situation due to Hurricane Ida evacuation, had a hard time veering from the “by the book” rules to help accommodate payment being made by my husband’s job.