I really liked this hotel. From the moment I walked through the door, I felt welcomed, and this continued to be the case for my two night stay. The hotel was as close to an original in Ketchikan that you can get. The room and common spaces were exquisitely clean, quite a challenge in a building as old as this. It is located in the center of the action across the street from the waterfront, with easy access to eateries, shops, and with a bus stop right out front. Evenings are quiet, as cruise ships leave by six, streets are rolled up, and sleep is easy.

The hotel didn’t have an elevator, although not unusual in older properties in Alaska, and no first floor rooms. However, it was good to get needed exercise with all the delicious eating options in close proximity.

Location was perfect. Beds comfortable. Hotel was clean. Front desk helpful when asked but distracted. Bus stop for free shuttle a few yards down from the hotel.

No elevator. We were on the third floor. The hotel did help us with our bags. Thank you. Note: the rooms started on the second floor which is up 1 1/2 flight of stairs.

Old building, but very well renovated. Kept the charm of a historic building and was very comfortable. The rooms and hallways were very clean. I would have stayed longer had work allowed for the extra nights.

Not much could be said about what I didn't like. The hallways felt a bit crowded as was the case for many historic buildings. Some crowding around the front desk with people checking in and checking out.

They were extremely helpful and kind with my trip to the ferry for airport connections. They went out of their way to help me and I really appreciated it.

Great location with great restaurant next door and the staff was very helpful and went out of their way to make sure I got to my flight in time. The location is within walking distance to Creek Street and downtown.

From check in to check out the whole experience staying at this historical hotel was absolutely amazing! We flew in from Texas and will 100% be returning!

Location and staff are the best at this hotel. it is an old quirky building that we thoroughly enjoyed staying at (just don't expect 4 star accommodations). No elevator not an issue as it is only 3 floors.

rm 218 water was subject to nearby water events (cold/hot depending on flushing toilets and such)

room was small for two beds but beds v comfortable. small fridge in room. microwave in hallway. great view of the parade of cruise ships. friendly & helpful staff.

no elevator

Well maintained and run historic hotel. Right in the downtown. Cab Transportation to/from airport was included included, which is kind of a big deal because the airport isn't walkable to downtown and the fluctuations caused by big cruise ships make airport transportation sporadic.

NA

It’s in the heart of town and had so much character. The staff were very friendly and so helpful.

No air conditioner but we knew that when we booked.

The coffee bar was good, if you wanted a full blown breakfast you would have to go to the cafe next door. Their restaurant was open for lunch and dinner.

It is a nice older building (100 yrs +). There is no elevator, only stairs. We did not have an issue with it, if you have a problem with stairs beware!