The staff is phenomenal. I enjoy their friendly staff, everyone is like a family. And the personal touch of the owners/partners greetings and follow up walk through is an absolute pleasure to all their guests. From ur arrival to you departure , this hotel has the most amazing staff I have ever experienced in any stays East coast to West. It's like coming home for a visit when u leave u don't wanna go. We look forward to every visit. Thank u to all the staff at the knights Inn SIERRA VISTA AZ. , this property deserves the highest rating and best business practices award. Congrats on making this traveler a very satisfied guest and part of ur caring and hospitible family . I personally would recommend this Hotel to any and every traveler that comes through this area. From the price to the staff, the is one amazing hotel, a must experience for all. Keep up the wonderful work everyone , u will be in my memories for a lifetime.

The pool is just a slight bit cold for my liking. Lol but the cleanest and not overly chemicaled

Room was comfortable

It is right at an intersection so there was traffic noise. Also there were men (out of town workers?) In rooms just down from me who visited outside in the evening. Fortunately they didn't"t talk very late into the evening. The room needs better lighting so one can read in bed.

The bed was very comfortable and the shower worked great. The ac I did feel at times didn’t blow cold hard enough but maybe that’s because it was over 100 degrees outside

I noticed little outdoor bugs managed to get in the room through the door wedge but it wasn’t like roaches or anything, just tiny little orange and black bugs that weren’t much a nuisance after the first day.

Friendly staff who does everything they can to forfill requests. Love the fact the office has a store packed full of reasonably price products. Better stocked then the convenience store across the street.

People loitering around property all day gives the place a creepy vibe at times.

Room was clean and had everything I needed.

The toilet seat was loose and kept moving on me. Housekeeping should have alerted maintenance to have fixed before renting out the room again.

We stayed here many times over the years when we used to live in Sierra Vista. The people are really nice rooms are really clean and it’s affordable.

The only thing that I don’t like about the property is that they have swamp coolers. It would be nice for them to upgrade a little bit to a actual air conditioner/heater.

Management excellent

I found that the curtains were dirty as well as the top blanket . Actually had to remove it . Cooler in room wasn't working well , but staff did provide a fan . Overall it was ok but need to have rooms checked after maids clean .

Staff was extremely helpful and friendly. Helped me with a phone charging problem by giving me a used cord. Also had a well stocked fridge with meals to heat in the room’s microwave.

Perfect no frills goodness

The heater could work better, on the colder days and nights. They have a Coleman portable fan/ heater that gets you to temp when built-in doesn't have enough power on the really cold days. The Coleman is great for getting it warmed up extra fast too

Your Asst. Manager Victor went beyond his call of duty are room was not cooling very well because it was over 100 degrees outside so he took it upon himself to get us a fan i was impressed and will surely stay again you need people like him with a customer service attitude please let him know he was great and I won't forget that thank you to all the rest of the staff also. Sincerely Helen Campbell