Close to shops and restaurants, but far enough away to be quiet. View from our room of the bay was great! Staff was super friendly and informative! Rooms were clean and modern.

Room was a little small, but didn't really feel cramped. Let's just say they used every inch of space as best they could! The location was up a short (but steep) hill, but it was manageable.

It was a good climb uphill to get to, but we enjoy walking everywhere. Breakfast was nice, plus mimosas on Saturday. Wine and Cheese on Fridays was very relaxing. The deck was a fantastic place for many purposes. The staff could not have been more kind or accommodating. Parker, Casey, Fabian, and Melissa took great care of us! They gave wonderful recommendations and saw to all of our comforts! Awesome staff!! We appreciated housekeeping every day. The robes were nice to have available. Coffee, water, towels, even wine was available.

We would have appreciated more fresh fruit to be available anytime. Sometimes our room was missing a few things after housekeeping finished, soaps, shower caps, etc. The closet is small, but everything is on Catalina. The balcony was small, but lovely.

We had a standard ocean view room (213) which came with a balcony. The room was small, but everything that we needed was in there. The extra for the ocean view was well worth it. The staff were all helpful and the opportunity to use the hotels beach towels was a nice touch. The location was good. Just a short distance from the ferry and main street. However it is up a quite steep hill which was not a problem.

The complementary breakfast was not for us. It was quite bland and served in the hotel lobby area which became quite crowded. On our second day we went out for breakfast which was much better.

The staff was friendly and very helpful. The room was spacious and clean. The area surrounding the hotel was quiet. Breakfast was a fairly good selection. The staff was helpful with a heater malfunction.

The room felt a bit dated. The sliding door into the bathroom was loud when opening and closing, and there was no complete privacy in the bathroom, even with the sliding door closed. There is glass on the wall that separates the bedroom and the bathroom; however, it is see-through.

I took my son on a hiking trip for his 21 birthday. I could not have ask for a better experience and my son raved as well. The beds are comfy and the atmosphere was quiet. We had ocean view so we could look down onto the townspeople and watch the happenings. Wonderful hotel on a wonderful island. The breakfast was yummy and there were healthy options. I stayed 6 nights and aside from fresh towels I did not need my room serviced, but the staff would ask me regularly if I needed service which shows the staff is very observant and engaged

The shower was a tad small in our room but definitely not a deal breaker and typical of a Mediterranean style island so no complaints on my end

Got ocean view room#313 on. 3rd floor, allowed view of bay and beautiful sunrises. My 80 birthday. So walking up street to hotel was a wakeup call. Kind of basic hotel, small room but perfect for us. We enjoyed cont.breakfast and wine tasting.

Slight hill,1city block to get to hotel.

The hotel was well staffed with people who were fully knowledgeable and extremely friendly. Parker even presented us with a free bottle of wine, completely unexpected but very much appreciated. Accomomdations were small but very comfortable clean and Quiet. Very much appreciated was also the open upper deck to relax in the sun and to enjoy a glass of wine while taking in the beautiful view of the bay, boats, the bell tower chimes and the exceptional weather. Will definitely stay there again should we come to the island again.

No complaints ..

The Staff was very friendly and helpful. The view from the roof top of the city and harbor was excellent. Our room had plenty of space and décor was very nicely decorated. The hotel was within close walking distance from the shops and restaurants.

The hotel was on a hill and the walk was somewhat trying especially for my wife. The selection of items for breakfast was very limited.

Friendly, welcoming staff; they were able to store our luggage for us, since we arrived early before check-in. We also got to check into our rooms early! Appreciate the complementary water bottles in the room and water dispenser in the lobby. Rooftop patio outside was gorgeous with views of the harbor and city. Had A/C, which is perfect for the upcoming hot summer. Appreciated the complementary breakfast, even though I didn't end up having it.

Room is tiny, the bathroom tinier: the sink was so small that it was impossible to wash without having water spill all over the floor. I wish the outlets were beside the beds, since it was awkward having to plug our electronic devices across the room. Location is up a hill, which can be tiresome at the end of a sightseeing day. For the price of such a small room, it was a bit much.

Location

When we asked the hotel about moving the date from Monday to Wednesday, no mention of extra charge. Booking.com charged extra $50