Na

The pillows were horrible. When I called down to complain, front desk clerk was apathetic and unapologetic. Fixtures and furniture in the room were outdated. Price is super inflated for what we got.

The staff was amazing, friendly and helpful. Amenities and shuttle service to local beach and Carlsbad spots was fantastic. It was so amazing we extended our stay!

Restaurant was a little under staffed at night and looks like they may need more support there. We had an incident with our food and they quickly made it right for us but definitely a little more help especially in the kitchen but everyone was wonderful.

Rooms were in reply comfortable and spacious. Bedding was plush…. rooms are incredibly private and quiet . Beautiful views of the pacific .

Beaches are walkable from the hotel but the nicer Carlsbad beaches are a short 5-10 min drive away. Not as close to Carlsbad Village for the great dining and shopping. But, it is a more private, down from the main strip hotel so away from the crowds which was also nice at the end of a long day

So many wonderful things about this property and our stay!! If the spa is of interest to you.... IT'S PHENOMENAL! Loved the pool area, tons of very nice lounge chairs and cabanas, beach entry pool along with small kiddie pool and small ish hot tub.Nice music and drinks/eats served pool side. The fire pits were a nice touch in the evenings as well. The concierge so kindly offers beach chairs and towels and umbrellas for personal use and even offers a shuttle to a butlered beach up the way!!! Definitely a luxury stay and can't wait to come back. We've been coming to Carlsbad for a long time and this may be our new home away from home.

Service at Chandlers was a bit slow the 2 times we went even though they weren't busy during those hours but the food was good. In fact, the crab cakes were great and sweet potatoe fries were top notch.

Love the location right across from the beach. Clean, elegant, comfortable, great onsite restaurant. Lovely, helpful staff.

The phone in our room didn’t connect anywhere except to the restaurant which meant we had to walk down to the front desk for any requests. Highly inconvenient. The pool area was sometimes messy with food debris and used cups towards the end of the day.

Our room was just what we wanted, a good view of the ocean. Because of health issues we knew we would be staying in our room and take all our meals in house. Our room had enough space to move around but not too much.

For us the meals were a bit over priced.

The friendly staff was terrific. Was upgraded to another room when another guest created noise throughout the night. No questions asked. The breakfast is a great value. The room was great with sound proof sliding glass doors. Beds were comfortable and pillows so nice.

Honestly, no areas that need improvement.

Location right mext to the beach. Hall is so well decorated. Such warm and wonderful feeling stepping in. Staffs are super awesome n so friendly. Fish tacos was so so so good!

There was some noticeable dust at the restaurant display shelf, in back of the night stand, and dust inside microwave storage area. This won't keep us coming back. The Seafood Cioppino portion was too small. Would be nice it come with 2 garlic bread instead of 1.

Everything about our stay at Cape Rey was outstanding. The customer service was exceptional during our entire stay. The shuttle to the beach was a very cool perk & having the restaurant at the hotel was super convenient for our family with little ones. The pool area is very nice and kept in great condition with showers easily accessible. We had a great stay and can’t wait to go back!

We ended up staying at the last minute after evacuating from our originally booked hotel because of forest fires. Bar was nice but closed pretty early. Big comfy rooms, food in restaurant was excellent. Gym was well equipped, way better than we would expect from a resort gym.

There is nothing within walking distance but not a problem if you're happy just staying at the resort or driving.