Home2 Suites By Hilton Carlsbad, Ca

The hotel was great however my experience with booking was terrible. Your customer service is horrendous and I am completely dissatisfied with the experience i had this weekend.

The hotel was great however my experience with booking was terrible. Your customer service is horrendous and I am completely dissatisfied with the experience i had this weekend

Property is super clean. Rooms are open and spacious. Love that the rooms have mini fridges, microwaves and even a dishwasher. Tons of space for storage too which was a plus for us because we felt more organized. Breakfast is served complimentary every morning and they have a great selection. We enjoyed sitting outside on the patio each morning. They have a nice pool, outdoor fire pit, grills and play area. We didn’t use any of those, but it was available.

The only thing I didn’t like was the elevator. It’s a 3 story building with 2 elevators that run SUPER slow and sound like they are on their last leg. Use the stairs at the end of the hall. It will be quicker.

We loved that staff was always cleaning and also the whole hotel is smoke free.

That there was a 150$ incidentals fee that we were not aware of until we got there.

The breakfast had many more options than most hotels. It wasn’t spectacular, but there were sausage and scrambled eggs, some grab and go fruit,yogurt, juices, coffee,tea, cereals (grits or oatmeal, and cold). They also have 24/7 cofee, tea, and fruit infused water in the lobby. All staff members were very accommodating. The room had microwave, decent sized fridge, dishes/silverware/glasses and a dishwasher. Had a pull out table/desk, curtained off couch, nice soap and body wash dispensers in shower, good water pressure. Room was fairly quiet compared to other places I’ve stayed. Nice little gym and nice hot tub/pool.

All Hilton beds are a bit hard. Although this one had like a foam pad or something. Hubby thought bed was uncomfortable as well. I’ve slept in worse Hilton beds. The back of the couch was like leaning against a wooden board, but nothing a pillow off the bed couldn’t help. My biggest complaint would be the lighting. They could use a lit make up mirror! I really couldn’t see what I was doing very well. Location easy access from the freeway, but really nothing to walk to once there. It was pouring rain, so that didn’t matter for us that night. Took a very short drive to Oceanside and enjoyed an Italian meal at one of our favorite tiny go to places down there, Jay’s Gourmet.

The staff was friendly and helpful. I had an incident . The bed frame cut my leg because there was a plastic piece missing from the frame.OnceI alerted staff they remedied the problem and cleaned up the blood

The breakfast was not good. The food area was not organized. The sausage was being held in the case for the pastries. There also weren't enough service utensils. People were using their hands to grab stuff. I didn't go back after the first day

The room was very spacious. Loved the pull out bed and the curtain dividing the room. We called ahead and were able to check in at noon and get a room close to our family that was also staying (next time I will try to get adjoining rooms!). It’s so helpful to have a little kitchen in the room when traveling with kids. The free breakfast was great and the pool and gym were so nice. My family can’t to stay here again!

Wouldn’t change anything. Everything was great and more than expected.

Everything was new and clean. Comfortable bed. Breakfast was better than expected with more choices vs the usual free breakfast at similar hotels.

Only thing we wished we had been able to do was change the TV setting to HDMI to watch a movie from our iPad which we usually do when on vacation. We planned a movie night in, but were limited to the streaming options in the room versus all our subscriptions from the iPad.

It is clean, friendly and the rooms are spacious. The bed was very comfortable. The pool and hot tub are great. The impromptu BBQ on Tuesday was a very pleasant surprise All in all an excellent place.

The breakfast was mainly processed food but there was fresh fruit and porridge oats every day.

Great location, nice amenities, clean and comfortable rooms.

The two rooms I got was a little noisy, but we were told before hand because I checked in late at 9 pm. Room 130 is noisy because it’s the closest to the lobby and the breakfast area. Room 126 is close to the side entrance.

The breakfast was great! Wide variety of breakfast choices. Coffee and tea all day was a pleasant surprise. Ample area for seating - inside and outside. Friendly staff on hand to answer questions. Great location.

Firmer mattress. It was too soft for us. Needed to use 2-3 pillows to elevate head while sleeping.