Great location if you are visiting Legoland. The hotel gives you access to the back entrance of legoland which with some planning helps cover major rides before the crowd from the general entrance makes its way. The area has some nice resorts. The lobby and common area was clean and very well maintained. The room has microwave, cups and basic silverware which was very helpful.

The room was just okay. Very basic. I think its fine if you are using it just for sleeping and spending most of the day outside. My two main complains - 1. There is no restaurant in the hotel. For coffee and breakfast we had to drive 10 min to a nearby starbucks. 2. The rooms are not cleaned everyday. Room cleaning service is only offered after 4/5 nights. We stayed for two nights and were running out of fresh towels. Would have been difficult if we had stayed for even an additional night.

This resort was incredibly beautiful. Lush lawns and palm trees…the property is huge, but they have a convenient shuttle service that brings you around when needed. There are multiple pools and hot tubs as well as splash pads and playgrounds for the kids. There is a pool with a large slide, but that wasn’t open due to weather. Our family of 6 was upgraded by the staff to the 3bedroom suite which was so large and spacious. The room was fully equipped and extremely comfortable. Room service was quick and responsive. Lots of eating options on and off the resort.

This wasn’t a big deal for us, but the hotel is not walking distance to a beach.

Everything. The venue was spotlas and well looked after and respected by caretakers. I have been in .any time shares but this one was exceptionally well managed. Staff were accomodating and restuarants were well prepared with beautiful and delicious foods . The out side seating was complimented by the glorious sunsets every evening. Pools were fantastic and spacious and the food from the bar and grill was tasty and quickly prepared. A very pleasant experience.

All was well.

This property is gorgeous. It’s has so many activities for children of all ages in the pool area. The kids played on the water slide for hours. Then they played ping pong, billiards, foos ball, and patio sized connect four. In the evenings we met families by the fire pits and made s’more. The pool snack bar is reasonably priced. This property provides a trail leading to a private entrance to Legoland. There is also a nice hiking trail nearby, and of course, there If your room is further away from the pool area, there is a golf cart shuttle. Everything about this place has been thought through perfectly. The sunsets are beautiful and very visible from the pool area. Beach is very close by car.

We had a studio room, which was nice, but felt small. For a couple this would be perfect. Tried for a two bedroom, but none were available. The bathroom was a bit small, but still nice.

Relaxing poolside in the SoCal sun. 7 Mile restaurant and bar was a favourite. Fitness centre was well appointed. In general the relaxed vibe around the resort made it a great stay.

Racket in the 20twenty bar. Not the resorts fault I guess. Had to chase for room service, but they sorted it promptly. Not a lot of negatives in this chilled SoCal resort.

Smart relatively new hotel. Excellent location for my business. Room was a studio but big clean and airy. Really good value for money as hotels in Carlsbad expensive in the summer. Only stayed one night so they refunded me for the second one without question. Hallway and room lighting was on PIR so no fumbling for lights in a strange room in the middle of the night. Nice idea. Will definitely stay here next time I'm in the area.

Bed was a little hard. But that's personal taste.

The interactions we had with all of the staff was truly always positive. The customer service was impeccable. They were professional, always had a smile on their face and were always willing to help anyone in need. Congratulations to your team for a job well done in customer service!!

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Fantastic resort that is spacious and extreemly well supported with excellent facilities. I visited with my family and granchildren and we had a very relaxing and enjoyable stay. Several local restaurants provided outstanding food choices that were all delicious and served with elegance and style.

Everything

The Villa was super clean and spacious and equipped with anything you might need. The Legoland shuttle drivers were so helpful and nice and the private entrance was nice and quick to get in. They also gave my son a free s’mores kit for his birthday which was awesome !

Late check in time 4pm / early check out time 10am

Customer service excellent and staff were incredibly friendly and helpful. Brandon at front desk and both women at the concierge were fantastic! The location was close to Carlsbad village for restaurants and bars/nightlife. The pool area was clean and children friendly for families. But also as a single traveler it was not obnoxiously crowded with children screaming. There were 2 separate pool areas by The Cove. Small bar with quick food service was nice.

Everything was great