The staff were all super friendly. The location is amazing! The oversized heated jacuzzi was a wonderful experience. We appreciated the selection of music channels on the television which we enjoyed.

The room was very warm upon entry with flies blowing everywhere. It could have been cooled down for us. The blinds were tied so extensively they were very difficult to operate and the patio door sticks at the top where the blinds are mounted. Although the food was very good, the restaurant seemed to be very lacking in ambience and fitting decorations for the style it represents. Also, indoor plants'/trees with lighting would be a huge improvement.

The Balboa Inn exceeded my expectations. The last time I came here was twenty years ago with my family when I was a little kid, and I have to say, I had as much fun staying there today as I did then! The view was exceptional, and I did not have any issues with the room, aside from the jets in the tub not working. Other than that, I had a wonderful time. You can't beat the location and the valet parking either, great value for both. I felt safe during my stay, and I loved being able to walk around everywhere. We brought our dog and were able to bring him everywhere. There is also a trolley that can take you around Balboa, but we did not use it. I would definitely stay again for sure, for a longer time next time!

I didn't like that I couldn't stay longer!

the guy at the front was super helpful and nice! the hotel has a beautiful view and is super local to eveything! great great location! I needed a fan and the guy at the front brought one for us, no problem

it was definitely overpriced. you are paying for location. the hallways had a weird smell to it.. and you can tell it’s an old building and they updated it. breakfast isn’t breakfast; it’s just juice, coffee and a muffin. also valet is $60. you have to pay for your car to be parked so I was stressed about the meter expiring

Can’t beat the location - minutes from shops, ferry, restaurants, fun zone and bike rentals.

The room was pricey - even in the off season - for the bare bones it was. Staff was pleasant and helpful. Room was very minimal and not very cozy, old towels, not anything luxurious. But as I said, we came for a day and wanted the perfect location and this definitely delivered on that front. Would be nice to see some room updates in the future.

Property is minutes away from the beach and Ocean view suite is very well maintained. Also very clean and beautiful.

Because the hotel in minutes from the beach, it seems like guest use the pool to rinse off after going to the beach. Pool floor had lots of sand puddles.

The location was perfect, right in the middle of everything. So close to the beach and pier and all of the shops and food. Our room very clean and the bathroom had been upgraded. The staff were all so friendly and accommodating, thank you.

The room was very small. For the price, I feel that the continental breakfast could have been a little nicer.

Location and hotel staff very nice , and polite the pretty ladt at the desk was very friendly

room was Ok ,would like to have a balcony, we booked months early so should been able to assigned, one / Room had no sitting chairs at least one please ( NOT sitting cushions ), also closet had 4 hangers only. With the world today, should had open outlets to charge phones or tablet, had NO NO open plug except behind TV one outlet and bathroom, could not even use coffee pot in room NO outlet to be had Please do not say you have hot tub , it is puddle in cold water and tile is dirty

This is one of the best places that I've ever stayed at. All staff members were really nice. Everything that I needed was done super quick, like whenever I needed my car or something from it they were right on it and I didn't have to wait more than 3 mins. right when I checked in and found that the remote to the AC in my room was not there it took less than five mins for them to move me to another room.

Great location, everything is close by.

We found a big roach around the bathroom area, was a bit disturbing.

location was perfect, it was an older hotel that had been remodeled with new flooring and bathroom. The bed and pillows were very comfortable.

it was very simple and sterile. The flooring was cold, no chair in the room, hallways were cold since they were exposed to the outside somewhat. You can hear the outside noises.