The staff was extremely friendly and helpful. They took into consideration that I was traveling with my dogs and made sure we had easy access to the potty area.

The room was near the mechanical room which staff was in and out of multiple times throughout the night.

I loved the layout of the hotel and the pool.

The shower temperature was hard to control and the sink had a spray faucet which was hard to use without getting water everywhere.

Room was very nice and comfortable.

Why do we have to pay for $15 per car to park when my family already paid for 5 rooms!!!! This is not good. It’s kind of a deal breaker for next time.

Very professional cleaning, and the room was kept quiet whole time , I strongly recommend for people who comes for your business trip or for your study . I took bar exam in Ontario Convention center next to this place, and I enjoyed staying here greatly . There is a lunch pick up service at noon only for the bar examiners ( two days ) and the food was already ready by the time I take the break . It was super convenient

they forgot to clean some materials in the room ( ie: glass cups ). Otherwise everything was perfect and have nothing to complain . beautiful . I would love to come back to this place again

Rooms were modern and clean, grounds were clean and pool area was very nice. Fully equipped gym and lots of things to do right on site. Check in staff were very kind and welcoming with warm cookies.

Front desk didn’t respond well to calls for towels or housekeeping. I went to the front desk to get room supplies myself and they told me to go back to my room and someone would be up. Understaffed and frustrated. Understandable

The staff was extremely kind. The cookies were also a nice touch!

I had a bit of an issue with the tv. the maintenance guy brought a new tv to my room. I also didn’t like that no one offered to help me with my bags. I had to go outside the hotel and walk around the pool to get to my room. my hallway smelled like cigarettes!

Mostly clean comfortable rooms. Convenient to the airport and convention center. Wouldn't stay there otherwise.

Food was rather mediocre though the breakfasts were very good. Definitely recommend the pancakes.

The room was very nice. The beds were super comfy and the staff is also very friendly. Most important they give a free cookie that is warm and delicious. Surround area had a nice diversity of food around as well.

Service fees for the place are outrageous 75 dollar a day hold on the room is ridiculous. Also now 15 dollars a day for parking is way too much when it was free in previous time I've stayed at the property

Didn’t spend much time in the hotel. The only negative comment concerns the pillows. They were too soft. My suggestion is you have two soft pillows, and two medium to firm pillows. That would allow guest a choice.

See the above comment.

Our French toast batter was soaked in, only in the center area of the bread, the area near the crust was dry inside just like regular bread.

The office chair in our room didn't fit the desk size, it was too small and too short. The chair had not been wiped out, there was debris in the crevices of the chair.