SpringHill Suites by Marriott Riverside Redlands0

A new hotel, all facilities brand new and all working, room very clean and comfortable . The pool is lovely and safely enclosed , there are loungers, chairs and towels provided. The gym is well equipped . Buffet Breakfast was basic but kept well stocked, it was enough for us. Staff all very friendly and helpful.

Paper plates, bowls and plastic cutlery at breakfast let the hotel down. We had a problem with our bill, the total taken from our account was $880 for a bill that was $580. The overcharge will be refunded but not for 3-5 days. This is a long time to hold $300.

close proximity to various restaurants and shopping Center.

breakfast food can be improved with a few selections. there is normally only one entree and one meat served besides yogurt & various cereals. also there is a cleaning schedule on your assigned rooms. if you ask housekeeping to clean the room & not on that scheduled day, they questioned why you want to clean the room. Trash should be remove Daily . shower & sink must also be cleaned daily.

Facilities were clean and super modern. Close to shopping and restaurants. The rooms were welcoming, very comfortable, and very secure.

The majority of the staff was incredibly accommodating to guests' needs, however there was an incident with another guest on our floor who was possibly in danger and when we reported it, the front desk staff only called their room to tell them to keep it down for other guests' comfort. I didn't think that was sufficient for the safety of one of their guests.

The room was spotless. It was also personalized. Any staff member I saw greeted me, and not one of those forced “hello sir” voices.

The continental breakfast did not match that of other, similar properties. The fruit, cereal, breads, yogurt, milk, juice, etc was what I expected. The powdered eggs and turkey sausage lacked flavor.

Location was good. It was newer and pretty clean still. Loved they had laundry! We were close to the mountain to visit family. Workers were super friendly. Citrus plaza and mountain grove a block away.

Our pillows were small and super soft. Didn’t sleep to well fighting with those. We did ask for more but didn’t help much. Bed it self was great. Suggest bringing your own pillows

Great room, and great service - especially from the wonderful woman who served breakfast. She took the time to speak to everybody and grab their trash. It was clear that she was making an intentional investment to brighten people’s days!

The room was clean & comfortable. The desk clerk was friendly yet professional. The bed was comfortable, I slept well, better than I do on my own bed.

Their was nothing that I could say on the negative side.

The beds were super comfortable. The room was spacious and clean and the staff were super accommodating and nice. Unfortunately, i did not get to experience the pool but it was clean and plenty of people enjoyed it. I'll definitely return to this hotel!

My computer had trouble with the wifi but it worked perfectly fine on my phone.

I loved the service, friendliness of staff, focus on good customer service, meeting my needs to have a room close to reception to make it easier for me as walking is a bit more difficult.

My bed was too firm for me, which is a fairly common problem I experience.

very clean, very nice ambiance, staff was extremely friendly, room was beyond expectations and the beds were so comfortable!

nothing, it was a perfect stay