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8.2

234 reviews

The Row Hotel, BW Signature Collection

The Row Hotel, BW Signature Collection

2404 Stevens Creek Boulevard, San Jose, 95128-1652, California, United States

Reservations:

+1-833-728-2041

Choose dates to view prices

Free parking

Business center

Free wifi

Fitness center

Spa tub

Air conditioning

Parking On Site

24-hour front desk

The Row Hotel, BW Signature Collection

Welcome to The Row Hotel, BW Signature Collection, a charming 3-star hotel nestled in the heart of San Jose, California. The hotel is located at 2404 Stevens Creek Boulevard, just 2.5mi from the bustling city center, making it a convenient choice for travelers looking to explore all that San Jose has to offer. With rave reviews from 234 guests, you can rest assured that your stay at The Row Hotel will be nothing short of exceptional.

At The Row Hotel, guests can start their day right with a delicious breakfast offered by the hotel. The property boasts a range of top-notch amenities including free parking, complimentary WiFi, a relaxing spa tub, and a well-equipped fitness center to cater to all your needs. Whether you're traveling for business or leisure, this pet-friendly hotel with air conditioning, a 24-hour front desk, and a business center has everything you need for a comfortable stay in San Jose.

With its convenient location, glowing reviews, and array of amenities, The Row Hotel is the perfect choice for your next stay in San Jose. Book your room now and experience the best of California hospitality at an affordable price.

Don't worry about leaving your furry friends behind when you stay at The Row Hotel, as this pet-friendly establishment welcomes pets. Charges may apply, so you can enjoy a hassle-free vacation with your four-legged companions.

When it comes to payment, The Row Hotel offers various convenient methods. Cash is not accepted, but you can pay using Diners Club, Discover, Mastercard, Visa, American Express, JCB, or Carte Blanche. This flexibility ensures that your payment can be easily processed, giving you peace of mind during your stay.

The Row Hotel provides a variety of room options to suit every traveler's needs. From cozy 1 Queen Beds for a solo adventurer to spacious Deluxe 2 Queen Beds ideal for families, there is a room for everyone. If you're looking for a touch of luxury, consider booking the Deluxe 1 King Bed with a jetted tub for a relaxing stay. No matter your preference, The Row Hotel has thoughtfully designed rooms to ensure a comfortable and enjoyable experience during your visit to San Jose.

Closest airports

Norman Y. Mineta San José International Airport

2.7mi

San Francisco International Airport

31.6mi

Oakland International Airport

32.2mi

Monterey Regional Airport

51.1mi

Stockton Metropolitan Airport

54.9mi

Most popular amenities

Free parking

Business center

Free wifi

Fitness center

Spa tub

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

Bathtub

Upper floors accessible by elevator

Free toiletries

Rooms

Show 4 photos

Deluxe Jetted, 2 Queen Size Beds

2 Queen Size Beds

250 sqft

Spa tub

Microwave

Flat-screen TV

Dryer

+

More details

This quadruple room's special feature is the spa bath. The quadruple room provides air conditioning, a tea and coffee maker, a wardrobe, tumble dryer and a flat-screen TV. The unit offers 2 beds.

Deluxe King Room - Non-Smoking in The Row Hotel, BW Signature Collection

Show 2 photos

Deluxe, King Size

1 King Size Bed

485 sqft

Microwave

Flat-screen TV

Dryer

Refrigerator

+

More details

King Deluxe with Sofa Bed includes either a single bed 80-130 width or a king-size bed 150-183 width.

Show 9 photos

Deluxe Jetted, King Size

1 King Size Bed

Spa tub

Free wifi

Microwave

Flat-screen TV

+

More details

1 King Bed, Nonsmoking, Deluxe, Jetted.

King Room - Non-Smoking in The Row Hotel, BW Signature Collection

Show 8 photos

King Room

1 King Size Bed

215 sqft

Microwave

Flat-screen TV

Dryer

Refrigerator

+

More details

Show 9 photos

Deluxe, King Size

1 King Size Bed

+

More details

King Room - Non-Smoking in The Row Hotel, BW Signature Collection

Show 2 photos

King Room

1 King Size Bed

215 sqft

Microwave

Flat-screen TV

Dryer

Refrigerator

+

More details

King Bed Non Smoking

King Room with Roll-In Shower - Disability Access/Non-Smoking in The Row Hotel, BW Signature Collection

Show 4 photos

King Room, Accessible

1 King Size Bed

215 sqft

Microwave

Flat-screen TV

Dryer

Refrigerator

+

More details

King Suite - Non-Smoking in The Row Hotel, BW Signature Collection

Show 4 photos

Suite

1 King Size Bed

525 sqft

Microwave

Flat-screen TV

Dryer

Refrigerator

+

More details

Deluxe Queen Room with Two Queen Beds and Jetted Tub - Non-Smoking in The Row Hotel, BW Signature Collection

Show 4 photos

Deluxe, 2 Queen Size Beds, Jetted Tub

2 Queen Size Beds

250 sqft

Spa tub

Bathtub

Microwave

Flat-screen TV

+

More details

Queen Room with Two Queen Beds - Non-Smoking in The Row Hotel, BW Signature Collection

Show 4 photos

Room - 2 Queen

2 Queen Size Beds

215 sqft

Microwave

Flat-screen TV

Dryer

Refrigerator

x4

+

x3

More details

Deluxe, King Size, Sofa

1 King Size Bed

1 Sofa Bed

Free wifi

Microwave

Flat-screen TV

Refrigerator

+

More details

1 King Bed, Nonsmoking, Deluxe, Sofabed.

Deluxe King Room with Jetted Tub - Non-Smoking in The Row Hotel, BW Signature Collection

Show 3 photos

Deluxe, King Size, Jetted Tub

1 King Size Bed

250 sqft

Spa tub

Bathtub

Microwave

Flat-screen TV

+

More details

Guest reviews

8.2

234 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Michael

8.2

July 2024

Location was great. Jetted tub was great. Staff was helpful and courteous when we asked questions. Internet service worked well, once we were connected.

Ethernet jack in the room would be useful, it's a lot easier than Wi-Fi. Pillows weren't my favorite. The main bedspread/blanket/comforter was one thick covering. It was very hot in San Jose that weekend, and so we were either hot (outside) or chilled (air conditioning). With only one thick covering, it was challenging to maintain a comfortable temperature in bed. We ended up turning the A/C way, way down, and sleeping with the full covering. But that't not terribly efficient...

🇺🇸

Andym42

9.1

July 2024

The staff were fantastic. We were allowed to check-in before noon and allowed to stay until 2:00 pm after airline delays due to the Crowdstrike global software outage. We had the unique experience of check-in via a web-video kiosk. All other staff were friendly including maids and breakfast service. Our room was huge, clean, quiet, comfortable, and included all amenities including large screen tv, microwave, Keurig coffee, hair dryer, etc. The hotel is also walking distance from Santana Row, an upscale shopping and dining plaza, though you do need to cross a few busy streets to get there.

While the breakfast buffet had many fresh and carry-out options we had to wait ~10 minutes for the cooked options of omelets and sausage. The hotel itself felt very safe but I would not feel comfortable walking outside after dark in this neighborhood.

🇺🇸

Medeeha

8.2

September 2024

The location of the hotel is great. It's right near Santana Row, which is a great place to walk around if you have spare time. There is also a giant mall walking distance where you can walk around and grab a bite to eat. We had no real issues during our stay related to location / proximity to things.

No one was available at check in - had to wait quite some time for a person to pop up via video call, but there was never a live human there that we could speak with.

🇺🇸

Litzy

8.2

August 2024

The staff were very nice and accommodating, the room was nice and clean. We loved the tub it was very big and spacious. The beds were also so comfortable, we slept so well. Great location, its really close to shopping centers and there are some great places to eat close by.

The only thing we were a little disappointed about was that even though our room had appliances, none of them were plugged in, but overall its a great hotel to stay we would definitely love to stay again.

🇺🇸

Kenneth

10

August 2024

Free parking Free breakfast Big tv Friendly staff

Skeptical it's owned by Best western. I've had issues when staying at a Best western. That the front desk had a kiosk when an agent wasn't working. There was only one gal working day time and they mentioned someone would replace her at 11pm. I didn't see anyone till that gal came back to work. Most the staff like cleaners didn't speak English. Very frustrating. The day person spoke very clear english

🇺🇸

Deborah

8.2

August 2024

The Row was a very well kept property it is modern, clean and the breakfast was good. The rooms are spacious, and the bed was comfortable.

I guess since was so modern, there wasn’t a person at the front desk and you checked in with a kiosk. I person appeared on the screen and walked you through getting registered. I’m sorry but if you are paying someone to be behind the screen, why not someone be behind the desk. This just wasn’t a very welcoming feeling for me.

🇺🇸

Sarah

8.2

February 2024

Clean, easy check in

Last time I was texted/messaged the lobby and room codes. I liked this because it was convenient to check if I forgot. This time, I received print out receipt with the room code. The lobby code was given verbally. Hard to remember this as well as to bring the receipt with the door code with my everywhere. Bathtub was falsely advertised online. The bathroom didn’t look like the picture of the jetted tub.

🇺🇸

Richard

8.2

August 2024

Great price clean room awesome hospitality delicious breakfast

I was very upset about the distance to Santana Row from the hotel according to bookings.com estimate. All or most listing are in miles, not feet. It was very miss leading in feet and should be changed to miles instead. It was a lot further than I wanted to be. VERY UNHAPPY!!! but still had a good time

🇺🇸

Binh

9.1

July 2024

Breakfast is excellent. There are refrigerator and microwave. Beds are very comfortable. There are free parking.

There is no safe in the room. My room is facing the street even I request the room facing the back. There are cars and street noises (construction) make it difficult to sleep in.

🇺🇸

Sierra

9.1

June 2024

They have a lock pad instead of a card key, made it way easier to leave without thinking “do I have my key?” The pillows and bed were comfortable! They also have a fire stick tv

I would’ve preferred an in person interaction checking in and out. There were no issues working with a virtual assistant but I still think in person is more personal and welcoming

Points of Interest Around The Row Hotel, BW Signature Collection

Attractions

Winchester Mystery House

0.9mi

The Tech Interactive

2.6mi

California's Great America

5.6mi

Computer History Museum

10mi

Roaring Camp Railroads

20.6mi

Henry Cowell Redwoods State Park

21.8mi

Santa Cruz Beach Boardwalk

25.2mi

Half Moon Bay

29.4mi

Oakland International Airport (OAK)

30.9mi

Amenities of The Row Hotel, BW Signature Collection

Free parking

Business center

Free wifi

Fitness center

Spa tub

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

Bathtub

Upper floors accessible by elevator

Free toiletries

Stay rules - The Row Hotel, BW Signature Collection

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property