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+1-833-728-2041234 reviews
2404 Stevens Creek Boulevard, San Jose, 95128-1652, California, United States
Reservations:
+1-833-728-2041234 reviews
1/60
Free parking
Business center
Free wifi
Fitness center
Spa tub
Air conditioning
Parking On Site
24-hour front desk
Welcome to The Row Hotel, BW Signature Collection, a charming 3-star hotel nestled in the heart of San Jose, California. The hotel is located at 2404 Stevens Creek Boulevard, just 2.5mi from the bustling city center, making it a convenient choice for travelers looking to explore all that San Jose has to offer. With rave reviews from 234 guests, you can rest assured that your stay at The Row Hotel will be nothing short of exceptional.
At The Row Hotel, guests can start their day right with a delicious breakfast offered by the hotel. The property boasts a range of top-notch amenities including free parking, complimentary WiFi, a relaxing spa tub, and a well-equipped fitness center to cater to all your needs. Whether you're traveling for business or leisure, this pet-friendly hotel with air conditioning, a 24-hour front desk, and a business center has everything you need for a comfortable stay in San Jose.
With its convenient location, glowing reviews, and array of amenities, The Row Hotel is the perfect choice for your next stay in San Jose. Book your room now and experience the best of California hospitality at an affordable price.
Don't worry about leaving your furry friends behind when you stay at The Row Hotel, as this pet-friendly establishment welcomes pets. Charges may apply, so you can enjoy a hassle-free vacation with your four-legged companions.
When it comes to payment, The Row Hotel offers various convenient methods. Cash is not accepted, but you can pay using Diners Club, Discover, Mastercard, Visa, American Express, JCB, or Carte Blanche. This flexibility ensures that your payment can be easily processed, giving you peace of mind during your stay.
The Row Hotel provides a variety of room options to suit every traveler's needs. From cozy 1 Queen Beds for a solo adventurer to spacious Deluxe 2 Queen Beds ideal for families, there is a room for everyone. If you're looking for a touch of luxury, consider booking the Deluxe 1 King Bed with a jetted tub for a relaxing stay. No matter your preference, The Row Hotel has thoughtfully designed rooms to ensure a comfortable and enjoyable experience during your visit to San Jose.
Closest airports
Norman Y. Mineta San José International Airport
2.7miSan Francisco International Airport
31.6miOakland International Airport
32.2miMonterey Regional Airport
51.1miStockton Metropolitan Airport
54.9miFree parking
Business center
Free wifi
Fitness center
Spa tub
Air conditioning
Parking On Site
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
Bathtub
Upper floors accessible by elevator
Free toiletries
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Deluxe Jetted, 2 Queen Size Beds
2 Queen Size Beds
250 sqft
Spa tub
Microwave
Flat-screen TV
Dryer
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This quadruple room's special feature is the spa bath. The quadruple room provides air conditioning, a tea and coffee maker, a wardrobe, tumble dryer and a flat-screen TV. The unit offers 2 beds.
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Deluxe, King Size
1 King Size Bed
485 sqft
Microwave
Flat-screen TV
Dryer
Refrigerator
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King Deluxe with Sofa Bed includes either a single bed 80-130 width or a king-size bed 150-183 width.
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Deluxe Jetted, King Size
1 King Size Bed
Spa tub
Free wifi
Microwave
Flat-screen TV
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1 King Bed, Nonsmoking, Deluxe, Jetted.
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King Room
1 King Size Bed
215 sqft
Microwave
Flat-screen TV
Dryer
Refrigerator
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More details
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Deluxe, King Size
1 King Size Bed
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King Room
1 King Size Bed
215 sqft
Microwave
Flat-screen TV
Dryer
Refrigerator
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King Bed Non Smoking
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King Room, Accessible
1 King Size Bed
215 sqft
Microwave
Flat-screen TV
Dryer
Refrigerator
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More details
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Suite
1 King Size Bed
525 sqft
Microwave
Flat-screen TV
Dryer
Refrigerator
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More details
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Deluxe, 2 Queen Size Beds, Jetted Tub
2 Queen Size Beds
250 sqft
Spa tub
Bathtub
Microwave
Flat-screen TV
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More details
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Room - 2 Queen
2 Queen Size Beds
215 sqft
Microwave
Flat-screen TV
Dryer
Refrigerator
x4
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x3
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Deluxe, King Size, Sofa
1 King Size Bed
1 Sofa Bed
Free wifi
Microwave
Flat-screen TV
Refrigerator
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More details
1 King Bed, Nonsmoking, Deluxe, Sofabed.
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Deluxe, King Size, Jetted Tub
1 King Size Bed
250 sqft
Spa tub
Bathtub
Microwave
Flat-screen TV
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More details
8.2
234 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Michael
8.2
July 2024
Location was great. Jetted tub was great. Staff was helpful and courteous when we asked questions. Internet service worked well, once we were connected.
Ethernet jack in the room would be useful, it's a lot easier than Wi-Fi. Pillows weren't my favorite. The main bedspread/blanket/comforter was one thick covering. It was very hot in San Jose that weekend, and so we were either hot (outside) or chilled (air conditioning). With only one thick covering, it was challenging to maintain a comfortable temperature in bed. We ended up turning the A/C way, way down, and sleeping with the full covering. But that't not terribly efficient...
Andym42
9.1
July 2024
The staff were fantastic. We were allowed to check-in before noon and allowed to stay until 2:00 pm after airline delays due to the Crowdstrike global software outage. We had the unique experience of check-in via a web-video kiosk. All other staff were friendly including maids and breakfast service. Our room was huge, clean, quiet, comfortable, and included all amenities including large screen tv, microwave, Keurig coffee, hair dryer, etc. The hotel is also walking distance from Santana Row, an upscale shopping and dining plaza, though you do need to cross a few busy streets to get there.
While the breakfast buffet had many fresh and carry-out options we had to wait ~10 minutes for the cooked options of omelets and sausage. The hotel itself felt very safe but I would not feel comfortable walking outside after dark in this neighborhood.
Medeeha
8.2
September 2024
The location of the hotel is great. It's right near Santana Row, which is a great place to walk around if you have spare time. There is also a giant mall walking distance where you can walk around and grab a bite to eat. We had no real issues during our stay related to location / proximity to things.
No one was available at check in - had to wait quite some time for a person to pop up via video call, but there was never a live human there that we could speak with.
Litzy
8.2
August 2024
The staff were very nice and accommodating, the room was nice and clean. We loved the tub it was very big and spacious. The beds were also so comfortable, we slept so well. Great location, its really close to shopping centers and there are some great places to eat close by.
The only thing we were a little disappointed about was that even though our room had appliances, none of them were plugged in, but overall its a great hotel to stay we would definitely love to stay again.
Kenneth
10
August 2024
Free parking Free breakfast Big tv Friendly staff
Skeptical it's owned by Best western. I've had issues when staying at a Best western. That the front desk had a kiosk when an agent wasn't working. There was only one gal working day time and they mentioned someone would replace her at 11pm. I didn't see anyone till that gal came back to work. Most the staff like cleaners didn't speak English. Very frustrating. The day person spoke very clear english
Deborah
8.2
August 2024
The Row was a very well kept property it is modern, clean and the breakfast was good. The rooms are spacious, and the bed was comfortable.
I guess since was so modern, there wasn’t a person at the front desk and you checked in with a kiosk. I person appeared on the screen and walked you through getting registered. I’m sorry but if you are paying someone to be behind the screen, why not someone be behind the desk. This just wasn’t a very welcoming feeling for me.
Sarah
8.2
February 2024
Clean, easy check in
Last time I was texted/messaged the lobby and room codes. I liked this because it was convenient to check if I forgot. This time, I received print out receipt with the room code. The lobby code was given verbally. Hard to remember this as well as to bring the receipt with the door code with my everywhere. Bathtub was falsely advertised online. The bathroom didn’t look like the picture of the jetted tub.
Richard
8.2
August 2024
Great price clean room awesome hospitality delicious breakfast
I was very upset about the distance to Santana Row from the hotel according to bookings.com estimate. All or most listing are in miles, not feet. It was very miss leading in feet and should be changed to miles instead. It was a lot further than I wanted to be. VERY UNHAPPY!!! but still had a good time
Binh
9.1
July 2024
Breakfast is excellent. There are refrigerator and microwave. Beds are very comfortable. There are free parking.
There is no safe in the room. My room is facing the street even I request the room facing the back. There are cars and street noises (construction) make it difficult to sleep in.
Sierra
9.1
June 2024
They have a lock pad instead of a card key, made it way easier to leave without thinking “do I have my key?” The pillows and bed were comfortable! They also have a fire stick tv
I would’ve preferred an in person interaction checking in and out. There were no issues working with a virtual assistant but I still think in person is more personal and welcoming
Attractions
Winchester Mystery House
0.9miThe Tech Interactive
2.6miCalifornia's Great America
5.6miComputer History Museum
10miRoaring Camp Railroads
20.6miHenry Cowell Redwoods State Park
21.8miSanta Cruz Beach Boardwalk
25.2miHalf Moon Bay
29.4miOakland International Airport (OAK)
30.9miAttractions
Winchester Mystery House
0.9miThe Tech Interactive
2.6miCalifornia's Great America
5.6miComputer History Museum
10miRoaring Camp Railroads
20.6miHenry Cowell Redwoods State Park
21.8miSanta Cruz Beach Boardwalk
25.2miHalf Moon Bay
29.4miOakland International Airport (OAK)
30.9miAirports
Norman Y. Mineta San José International Airport
2.7miSan Francisco International Airport
31.6miOakland International Airport
32.2miMonterey Regional Airport
51.1miStockton Metropolitan Airport
54.9miFree parking
Business center
Free wifi
Fitness center
Spa tub
Air conditioning
Parking On Site
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
Bathtub
Upper floors accessible by elevator
Free toiletries
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by elevator
Upper floors accessible by stairs only
Wheelchair accessible
Bathroom
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Shower
Spa tub
Toilet
Toilet paper
Towels
Bedroom
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Cleaning Services
Daily housekeeping
Laundry
Food & Drink
Tea/Coffee maker
Vending machine (drinks)
Vending machine (snacks)
Food & drink safety
Breakfast to-go containers
Front Desk Services
24-hour front desk
Baggage storage
Express check-in/out
General
Air conditioning
Carpeted
Convenience store on site
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Non-smoking rooms
Pet basket
Pet bowls
Pet Friendly
Smoke-free property
Internet
Free wifi
Kitchen
Dryer
Microwave
Refrigerator
Living Area
Desk
Media & Technology
Flat-screen TV
TV
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Iron
Sofa bed
Safety & security
Fire extinguishers
Key access
Key card access
Smoke alarms
Safety features
First aid kits available
Spa
Fitness center
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 21
Come and go whenever you want
Free public parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
Discover,
Visa,
American Express,
Mastercard,
JCB,
Diners Club,
Carte Blanche
This property does not accept cash.
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