Hotel was very clean, staff super friendly and helpful. I had a King mini suite on the 3rd floor, high ceilings and room overlooked a prairie. Really nice roomy room, the IHG bedding is wonderful and comdy. Bed felt really clean and fresh, Keurig coffee maker Breakfast was excellant lots of choices nice to have eggs and sausage in addition to other choices. They had "to go bags". Staff super attentive to keeping breakfast area clean and stocked. Great area to sit and have breakfast. Location is great just on the edge of town so quiet, and a hiking trail behind hotel, yet just a 2 min drive to downtown. I will stay here and drive an extra 30-60 min to sight seeimg locations just to have the pleasure of staying here. Thanks to all the staff!

Bathroom sink was slow draining and stopper didn't work right. Minor issue I told them on ck out and the front desk staff was right on it!

location, size and comfort of room, good breakfast and very few hiccups. There is always one or two things that can and usually do go south on any trip, in any hotel. We stay in high end hotels in New York, Seattle, New Orleans and San Fransisco and your hotel stacks up well against all of them. The only two (very minor) issues were that we had to get the room cards reset a few times and there was one front desk clerk that although, very helpful did not display any warm ans fuzzy feeling as the other staff members did

see above comments

The person at check in was super helpful. Made sure the room we book was what we were getting and even gave us a choice of floor. He even got us extra bedding for the sofa bed for the kiddo

Bed wasn’t very comfy. The carpets need to be cleaned. Walking around with bare feet and our soles where blackened

The beds were very comfortable, breakfast was fine, facilities and rooms were clean and nicely decorated. The staff were friendly and accommodating to our needs. We really enjoyed our stay.

The beds were very high. I have mobility issues and use a cane. It was very difficult getting up into the bed. There was a stool/small ottoman, but it slid. I am 5 feet 6 inches tall, so it shouldn’t have been so difficult. The base under the bed seemed higher than usual. Perhaps some of your rooms could have lower beds and advertise them for people who need them. Thank you. Your town is beautiful and the hotel grounds are impeccably maintained!

The location was perfect for our short visit to.Gunnison. In addition, we were thrilled to be able to do a little bit of exploring in town. We asked for restaurant recommendations and selected the Stone House where we had a delicious dinner w/glass of wine!

Absolutely Nothing!! We were pleasantly surprised with our entire experience! Thanks to the Front Desk (Sam) Manager's friendly and helpful attention to a problem we had inadvertently gotten ourselves into via Booking.com….. we rebooked directly with the Hotel with Sam’s help. I was later able to cancel any erroneous/false charges with the other “scam, fraudulent, “Booking.com”! We would have been charged twice without Sam’s assistance!

Attractive selections, very clean area and easy to access. The variety of seating is a nice convenience i.e. computer use.

Swim suits in lobby (more a lack of courtesy by guests). Distance to elevator.

breakfast was good variety beds were comfy room was clean and big

the only complaint I had was that there was nobody at the front desk for check in and there was no bell. I had to wait probably 15 minutes

very easy to locate. super friendly staff. we had a problem with our thermostat. And it was fixed immediately.

Nothing. it was a very nice place.

Good breakfast. Nice pool and hot tub. Close to restaurants. Good value for reasonable commute to ski Crested Butte.

It was a nice, spacious room. It was quiet and the staff was courteous. The staff delivered the sheets for the pull out bed to our room, but I was a little confused as to why they weren't provided when we checked in.

The pool was a pretty blah and the towels provided there were more like hand towels than pool towels. The dispensers in the shower were full, but the pumps didn't work so they couldn't be used.