Thumbs up or Kudos to the owners of this property. I would not normally go and stay in a Red Roof Inn due to a bad reputation and reviews about them in general. After having read the positive reviews of people on Booking.com, and giving the hotel a chance, I’m so glad to have trusted the reviews. I can only say good things about this particular hotel. The owners have gone out of their way to create comfort, and convenience through a well thought out design and planning. The hair dryer attached to the wall in the bathroom for example, has night light. Liquid soap,shampoo/conditioner and lotion attached to the walls in the bathroom for easy access; There is customer support specifically for the internet; Large TV is attached to the wall rather than sitting on the furniture which makes for a more comfortable viewing; lots of mulch surrounding the gardens, especially great for when our small dogs needed to use the bathroom instead of the typical grass that can brown easily or burn from constant hotel guests pet urination; the hotel is located near restaurants, shops, gas station and main highways for convenience. The hotel overall is very clean and well maintained.

Not the hotels fault, it’s more due to their interest provider. The inconvenience of not having correctly identified the internet connection issue immediately by the first customer service support personnel with Cox was frustrating. I needed to use the internet for Zoom due to an important meeting.

The lady Sammie that ran the front desk was amazing. She was there day and night.. She needs a raise for all her hard work. Thank you Sammie

It was supposed to include breakfast but it didn't. Booking.com needs to change it on their website. Very disappointed . I have a disabled daughter and it made it harder for me to take care of her. Really would like a partial refund back. I was not expecting to buy breakfast..

Staff very friendly and helpful, I have to stay couple more days and they help me and allow me to stay in the same room. Facilities where good, clean and breakfast was good too.Worth it and the price fantastic

Clean, comfortable room

TV input was messed up (looked like previous guest was gaming). I and hotel staff could not get corrected, so could not able to use the TV. Said they were full and couldn't move to another room. Red Roof also has more paperwork to sign and initial at registration - more than any chain I've experienced (which is many), so be prepared to sign. Also, they add a charge $1.50 for the in-room safe and if you don't use it, you have to tell them at checkout. So again, check out is a nuisance rather than dropping the key and leaving.

The Hotel and staff where very nice, would definitely recommend it to anyone needing a good place to stay for a day or two.

The neighborhood needs a major facelift! It's like a new Cadillac sitting on a run down used car lot. If you are traveling for business and need a good place to stay it's great, but if you are looking for a place to vacation where you can look out the window and see a neatly manicured city then you probably want to go elsewhere.

Good location, very clean room/bathroom/linen, and great housekeeping. Staff were nice, polite, and professional.

Nothing really to complain about, except there was only one roll of toilet paper and insufficient number of towels for three.

Customer service

This location was NOT like your typical Red Roof Inn. Room are accessed from lobby, not from the parking lot. Thus MUCH better clientele. Friendly, responsive staff, clean room, good location

I did not experience anything negative during my stay. Would definitely stay.there again.

I was pleasantly surprised with the level of cleanliness, quality of furnishings and security of property. I will return to this motel when I travel there again !

I liked everything. Pillows were a little hard , but I'm extremely picky.

Bed very uncomfortable and stiff I was emailed a receipt in an a format other than PDF. I couldn’t open it. Instructions said to download Red Roof app. So I still don’t have a receipt They convinced me to stay somewhere that has comfortable beds and offers readable receipts without requiring an app to be downloaded