Acqualina Resort and Residences

Amazing very professional check in experience 5 star service from receptionist Valaria! The welcome drink and room upgrade was a special touch and very much appreciated! Lovely beach and chairs service. We had a delicious lunch at the beach front restaurant and a fantastic dinner at the Italian restaurant. Both catered well to kids.

The valet was a bit complicated on weekends as they cater to three popular restaurants in the hotel and not just the hotel guests.

The service is unparalleled! The staff at Acqualina are incredibly welcoming and go above and beyond to accommodate you and make your stay truly a “5 star” experience. Upon arrival, Igor gave my husband and I a tour of the entire resort which was much appreciated. We did not make dinner reservations prior to arrival but as soon as we told them that we wanted to reserve a table that evening, not soon after, we received text confirming our reservation. Jimmy at Il Mulino was wonderful, along with Anthony. If you get a chance to go to the spa, please do! I can’t put into words how amazing the treatment (luxury foot) was. I have never fell asleep during a treatment. I was so relaxed. The relaxation room afterwards was a nice finishing touch. The staff are so attentive—it’s rather remarkable how they are always one step ahead of your needs/desires and provide a service well before it even comes to your mind. For that alone, they’re more than well deserving of a five star review.

No bidet unfortunately.

Service exceeded all expectations. All staff really went above and beyond. In particular, Jeremy Fox and Eugene on the beach were amazing. We loved hanging out with Franco at the pool bar. Luis, Carlos, Steven, and Ivan at Mulino were all excellent and made our dinners were just perfect. And also the sweet hostesses Alina and Zhgenya, and Ricardo, Valentino, Santiago at the beach. Also Andres made our beachfront dinner so special. And last but not least, we cannot forget to mention Randy, Louise, Victoria and Christian at concierge, who solved any problem with a smile, and truly made all of our acqualina wishes happen. The dinners were amazing at Mulino and Ke-Uh and Costa. Beach service was just the best. Everyone should try one of their coconuts. And our room was beautiful and comfortable, loved all of the little extras and attention to detail. We loved it all so much we even went to check out the Residences at Acqualina. Just a truly wonderful experience from beginning to end.

We should’ve stayed longer! We had no complaints. We will come back for sure.

Almost everything perfect. Some people of the Staff should be more friendly and smiling … but … I do not think that the Hotel can be guilty if somebody working in the Hotel is not always friendly ! I believe that this Hotel is the Best Hotel I have been in Florida.

The Food at the Restaurant “IL MULINO NEW YORK” is not so fantastic …

Breakfast was good but unusually expensive

On the last morning of our stay I called housekeeping that our toilet was clogged and asked to send a plumber to our room. I was unpleasantly surprised when I came to our room after we spend half a day on the beach and found our toilet still clogged. Another issue was inability to get the table for dinner for several days at the hotel’s Italian restaurant.

Julien at the front seat was amazing! Every staff member was warm, genuine and helpful…. except for the concierge who was not happy sourcing a microwave for us.

The food was just average.

Everything

Nothing

Extremely clean rooms, Excellent location, very friendly and helpful staff , high quality furniture, beautiful interior design,

Nothing

Great location a lot of stores and restaurants around walking distance.Beds is super comfy very clean and spacious rooms they people who work at Aqualina very try to make your stay as great as possible

Great Service and location.

The hotel really didn’t have services or facilities for socializing after dinner, or Late evening. No Waite service outside, whereas all outside tables were used for restaurant, even when empty. Thus one could not sit outside and enjoy the view with other over a cocktail or wine... lost revenue and opportunity.