super value, friendly staff, many starter items like coffee, trash bags, paper towels, shampoo &’condition, laundry soap, etc - all Including in the rate. Staff was super friendly and helpful. Would definitely stay here again

Nothing

The condo was clean and well-appointed. Friendly staff who was prompt when called to solve problems. Nice pool. Close to shopping center. Central location for excursions on the north end of the island.

The condo is starting to look a little old and tired. The kitchen and bathroom fixtures were worn out. The cable was spotty. The above floor neighbors made a lot of noise - some of it due to poor sound insulation between floors. Fitness room could be larger.

Wall to wall carpets. There is no way that those carpets were shampooed in the recent years. Our unit was on the first floor and it was dark. There is zero sound insulation between the floors. So if you get someone above you who gets up at 04:30 and starts running around in the unit then you are in for a treat. Because there’s no sound insulation, you’re also part of their conversation.

The staff was very kind and professional, convenient location and beautiful sunsets. Our AC would not turn off and they fixed it promptly when we calked.

King bed was too soft and had dip and they did bug extermination while we were there and next morning there was a large dead bug in the living room. Glad they did extermination but it would be much better if they did it when units were between rentals with review the next day.

We loved the huge sized apartment with separate bathrooms/ensuites for everyone in our group of four! The pool area was practical, large enough for its purpose and close to the apartment. Great parking at the door of the apartment. Good value for money compared to the nearby resorts. Awesome to have our own laundry in the apartment and free of any extra charges!

There were no restaurants although a short drive up the road there were some.

Since the very first step into Paniolo we felt that we were on a vacation. The sweetest receptionist in the world, Kanye, gave us a room with a spectacular view (that I traded for a lesser view not knowing that perfection doesn’t exist). We got a ginormous apt. with every comfort that you could desire. The resort is placed in a surrealistic desertic area, 20 minutes away from beautiful beaches. Beware that pretty much everything closes at 8pm (😱), and there’s not many options to buy groceries. We ended up being on a diet, but if you have kids you want to pack up that big fridge, especially if you like watching spectacular sunsets…

We looooooved the Paniolo! It’s the gift that keeps on giving! But I had a hard time sleeping because of the he dry air. Not sure if it’s just the desert or if the air conditioner’s filter needs to be changed. Bring a humidifier with you if you are as sensitive as I am.

If you do not need to be right next to the beach, this is the perfect accomodation for a really good price on Big Island. You could still see the ocean from the balcony of a 2nd/3rd floor apartment (which we had) and good beaches are only about a 15-20 minutes drive away. The Resort has very nice, well-maintained and equipped aprtments. Parking was easy as you have our own reserved parking slot. The pool an recreation area is big and well-maintained. Our kids loved it. We were there in summer at the end of the high season but it never felt crowded. The location is ideal for exploring Northwest and West Big Island. Also, Mauna Kea is easy to reach. For the Volcano National Park we used another accomodation in Hilo because this allowed us to get to the Park early without getting up super early but a day-trip would also be possible from the Resort.

That we could not stay longer.

Clean, safe, quiet, and spacious condo, relatively close to the beaches at A-Bay, Hapuna and Spencer; shopping at Queen’s and King’s Markets. Close to the Waikoloa Village KTA store. Beautiful golf course with lots of Nene, turkeys and other birds. Affordable compared to staying right at the beach. Free parking for 2 vehicles was a great bonus!

The condo carpet needs to be replaced. Smells musty.

Room and amenities were exactly what we were looking for, had laundry, kitchen was stocked with appliances and utensils, beds were comfortable, property was nice and well maintained. Pool was nice, property employees were nice and helpful. Location was perfect for what we wanted to do. I would stay here again if I returned to the Big Island.

N/A. Don’t force me to criticize something that genuinely exceeded my expectations. I would have liked to stay longer had I planned my trip differently, my stay was too short.

I liked that it was comfortable and spacious for a family and close to food and shopping

I wish they would clean the condo a little bit better and do necessary repairs and updates. It looked like there was like Tabasco sauce splattered on the kitchen floor/molding area that they did not clean up from the previous people.