Super helpful staff. The room was very spacious and nice room. Fitness center was excellent.

Check in was a little rough. Booked on a third party site and the room type I selected and paid for was overbooked. Clerk was unable to change the room to a different type and had to call her manager to come in. Manager came in from home, but had to call the help desk to resolve the issue. She did upgrade our room to a suite to make up for the hour it took to check in, so overall satisfied.

Location is fantastic, totally walkable for anything you might need. The reservoir is a short and pretty drive.

Nothing much to not like, just a bit spendy and housekeeping is working on dotting all the I’s and crossing all the T’s. I was in 2 different rooms (avails the ones by the elevator!!) and there was a couple things missed each time but my impression was they were short staffed and working on things.

the rooms seem to be updated and loved that our room had soaker tub and fireplace.

rooms need mini fridges for families needing to store for milk and other kids items. Also maybe access to more microwaves in their under the stairs pantry when selling frozen foods that take 10 mins to cook you end up waiting a while. Cascade shuts down pretty early that we were not expecting when we got back from McCall and had to get things to cook in microwave which others were having to do as well. Also had to wait 15-20 mins to eat breakfast as they didn't set up extra tables and chairs for a fully booked weekend. Hard to wait when you have hungry kids who want to eat. But it was nice to have since there is not many places to go in cascade.

Newly refreshed/remodeled. Despite a small issue at check-in with the bookings.com reservation, ( couldn’t connect to the system online )the staff was excellent and quickly worked with us to get us in our room. Internet speed was pretty good, got 70+ Mbs d/l 20+ u/l. No noticeable issues streaming on an iPad.

Absolutely nothing that would prevent us from staying here again but here are some observations . Having stayed in the Ashley Inn numerous times over the years, it was kind of sad to see the Victorian and constant Christmas decor change. The hotel is currently under remodel, we were on the 3rd floor and heard nothing from the remodeling and only saw a few workers and heard nothing as far as construction noise. Its a relatively minor inconvenience and the workers were polite the few interactions we did have with them. ( see them in a hallway going through the front door etc. ) Pool is still being remodeled, but that was expected as there were issues with it needing major work from over a year ago. Looks to be a nice pool area when complete.

The hotel., the room and customer service were great! We enjoyed the fireplace in the room. My.brother.and his wife came to visit us from Argentina and the hotel acknowledged my request of having both rooms together. Also, breakfast was very good. We were all very pleased and I would love to come back soon.

Nothing

We were upgraded to a room on the third floor and it was fabulous. Very luxurious. Staff was super friendly. The 8 pm cookies were AMAZING. And the breakfast was great. A wonderful stay!

Can't think of a thing. There were 4 unaccompanied children in the breakfast room and they were pouring their cereal back into the bins. I reported the hygiene concerns to the front desk but also didn't want to rat out the kids. Nobody did anything. You might put up a sign saying children need to be accompanied by adults.

This was a beautiful inn and I was really impressed just walking through the door to check-in! The lobby was so elegant looking and they were even in the middle of renovating it. The room was spacious and comfortable and nicer than any we had stayed in so far. My mother and I have been on a 3 week trip, staying in different hotels every night. The warm cookies served at 8 were delicious and not expected. Breakfast was plentiful and delicious also.

Location is lovely but everything closes early in the evening, no restaurants etc. so you need to prepare for that. The area is beautiful. The room was spacious and the staff was very friendly.

Breakfast was very limited.

It was a beautiful property and very clean! The staff was friendly and helpful! It really could not have been better!

It was modern and clean. The art in the room, hallways and common areas was fun and varied. Friendly staff too!