Hilton Garden Inn Indianapolis/Carmel

Very well maintained. Clean My grand daughter was very sick and my daughter in law was staying alone with her 5 yrs old and my infant grandson. They had no transportation. The evening front Desk person Sunday May 7th. (I didn’t get her name) was the SWEETEST!! She got them some hot tea, brought it up then as she got off work went and got some cough syrup and Gatorade for my grand daughter!! She is the Example of being a compassionate person!! We will stay here over and over because of her! I am calling the Hotel to make sure they know what kind of Woman they have there. Going above and beyond is just something that is not “the norm” at this time in the world. GOD BLESS her !

Some Fd staff need to be in a Uniform and not with a Sweatshirt on to welcome guests.

It was a very neat hotel with all the amenities. Front Desk employees were very friendly. Used the nice indoor pool area and the bar food was really good. Nice comfortable rooms. Perfect location close to lots of things in Carmel.

Only problem was the Coke machine right near our room was inoperable. Told them on Sunday when we checked in and was still not usable on Friday when we left. Would have been nice to be able to get 1 there and not have to go to front desk to get 1.

Easy to find. Wonderful restaurants and sights close-by. And beautiful up-to-date hotel.

Breakfast was additional and expensive. So we chose to shop for breakfast before-hand and purchase coffee only as we were attending a birthday bash and didn't want to overeat for the price. Also, know this is difficult for the hotel to change, but the traffic noise kept us awake all night. After the birthday party, we had to drive home to Michigan on very little sleep. Like we said, not the hotel management's fault. We didn't want to change rooms as we were already settled in when we realized it.

Since Covid, our last three hotel stays have been a disaster of no staff to maintain, clean, launder, check in... and we're talking nice hotels. The Hilton Garden Inn Indianapolis/Carmel was so clean and well-maintained and comfortable. The staff from registration to cleaning staff were sincerely friendly. Everyone smiled. We highly recommend this property!

There was nothing we did not like.

The staff, especially the night clerk with amazing hair whose name, alas, I forget, was very friendly. Tell her the woman whose mother's car wouldn't start says hi. Easy to walk to the giant Mejier supermarket (a longer hike to the Main St's Art District.) The lobby looked like a nice place to sit - definitely more inviting than the room. Ditto an arrangement of outdoor seating that I didn't avail myself of this trip. It's a convenient location for some ongoing family business so I suspect I'll be back if COVID prevents me from throwing myself at the generosity and hospitality of friends.

Pool and hot tub were closed (I suspect it's a pandemic precaution. If not - bummer.) When I asked for more Keurig tea pods at the front desk, they didn't have any. Duvet cover had a weird, slinky, polyester-y feel. Accent wall was a baffling shade of (forgive me) pus green. Room was noisy - partying guests thundering through the halls during quiet hours. It's possible I paid em back by binge watching The Serpent with no headphones. You know what would be GREAT? A carafe of real milk by the morning coffee set up in the lobby.

very clean and great location.

the hotel does not include breakfast we paid $580 for two nights, so this added to an already expensive stay. you can buy breakfast or get the buffet, but the price was high. we went to Meijer down the street and bought breakfast items to microwave in the room.

The hotel was in a great location and very clean and comfortable. The room was quite large. I liked the fact that you were able to purchase dinner in the hotel.

I think that breakfast should be included. The continental breakfast was $8.00 which was too much for what was offered. There were items such as fruit and cold cereal which is usually included with your room at other hotels.

The room was clean and the beds were very comfortable.

There was a soccer tournament and the children were very noisy and playing ball in the hallways. The staff did what they could, but I would have liked to have known that they were going to be there, maybe we would have stayed at the other Hilton in Fishers?

overall beautiful site and well maintained. most comfortable hotel bed I ever slept in! everything was if good quality and service was excellent

very little snacks available-arrived Kate and hungry would have loved a sub and a milk and apple but only 4 very spicy TV dinners plus chips and some candy

Jessica at the front desk was so nice and friendly. She really seemed to enjoy her job with Hilton which made my experience even better. The hotel was beautiful and the suite was incredibly spacious. The room was very clean and included extra sanitary features to prevent the spread of COVID-19. The bed was extremely comfortable, plenty of pillows, water pressure in the shower was great. The location was perfect for easy access to the highway and local restaurants/shops. Check out is at 12 which is later than most hotels giving you plenty of time to sleep in and pack your things before you leave. Did not have breakfast at the hotel but they did provide many options for a hot breakfast or togo bag for only $8. Plenty of parking, really nice area of town. After this experience I feel confident that I will only book at this Hilton Garden every time I come to Carmel/Indianapolis. You won't regret your stay!

Nothing- everything was perfect. My only mistake was not staying longer.