I always appreciate counter top space in the bathroom. The design of the shower was really nice, and everything was very clean and up-to-date. I felt more comfortable because it seemed to be new or recently remodeled. The young man that checked us into our room was extremely kind and helpful, to the woman ahead of us in line as well. I noticed he finished with his customers and went right back to mopping. You could tell he took a lot of pride n the facility and his job.

The layout of the parking lot is kind of strange. I probably would’ve found it a little more problematic if I’d been traveling with kids or more luggage.

I really loved the location! Right on the river, with the train station right behind us. My son loved being able to check out the older train on site! There were restaurants within walking distance, and it was in a very quiet part of town!

The room smelled very moldy. I think this may have been due to being right on the river, but our throats hurt afterwards. Also, we have two service dogs, and they requested documentation from my husband when we checked in. We don't mind paying for them, service dogs or not, but according to the ADA, it is actually illegal to ask for any documentation. They weren't ugly about it, but still left a bad taste in our mouth.

Breakfast was fine, The staff was helpful the room was extra clean. The playground near by was a added benefit because we had our grandkids and we were taking them to Holiday World. The pool was enjoyable for the kids.

Breakfast not long enough and started to early. The room was smaller than expected. The door latch gave us problems. Parking wasn't the greatest,but it wasn't bad we need to walk a little extra to get to our room.

The hotel is very nice, very accommodating, comfortable soft beds, we have the double queen room with sofa pull out the room has plenty of space for 5 people. Water pressure is amazing.

Parking lot is across the railroad cross, but very convenient still

Clean on both the inside and outside. The breakfast was good and had a lot of options. Staff was friendly and informative.

There was only 1 thing that I didn't like. The parking situation was a little weird. I know with its location it can't be helped.

Breakfast was as good as a continental can be. Everything was hot, clean and filling.

The only complaint was the room had a noise in the a/c unit everytime it came on or shut off. It was like a door in the unit needed oiled. Unit worked great and room was nice

nice view of the mill from our window. it is clean and safe. nice walking path nearby.

Ceiling in lunch room had a leak.

Location

Not enough towels or toilet paper for a family of 4. I had to make a couple of trips to the front desk to ask for more.

Staff was wonderful from the moment I walked in. The lobby, and all areas were exceptionally clean. Our room was nice and cool when we walked in and the entire room and bathroom were spotless. They had a great breakfast buffet available in the morning that was delicious. BEST pillows I’ve ever laid my head on.

Our soap dispenser in the shower was empty.

It is our go to stay in Jasper. It is exceptionally clean, and it had everything we needed.

Nothing. It is a great hotel in a charming small town.