Amazing, friendly staff- They were available when needed. Had a smile and greeted guests. Super clean rooms even though there was a wait at check in. The best breakfast that I have ever had at any hotel. Keep it up!

Only two things. The guests should be given an option to pay cash at hotel instead of having to put credit/debit cards on hold the entire stay. Other than that, no complaints. Also, other guests were not able to enjoy the pool area due to other guests allowing their children to dive in the pool when the rules were clearly posted not to. Rules should be more enforced to avoid serious injury. Other than that, no other complaints.

The breakfast was really good. You can tell the staff really cares The room was very comfortable. My only take back is i think the sheets could smell cleaner And vacuuming needs more attention. The room was very comfortable and we will definitely stay again. Very close to everything. Mall is directly across the the street. Walking distance.

The size of the room was great and the furniture was comfortable and appeared to be clean. The staff were super friendly and helpful whenever we interacted with them. The hotel is right by the mall and several restaurants, tea and/or coffee shops, and the freeway. It isn’t too far from downtown/LSU either.

The elevator was making grinding and creaking noises that were a little worrisome. Our room had a straight view of the parking lot and the freeway directly behind it, which wasn’t pleasant, but we couldn’t hear any noise and weren’t there for sightseeing anyways so it wasn’t a huge deal. Also, the trees are bare so once spring hits it’s likely the trees will cover the view of the freeway. I do wish there was a microwave in the room—that is my only real ask.

cleanliness..... comfort

Etremely noisy due to motorcycle racing all hours of the day. The breakfast was not complementary, you had to pay $18 plus for it. Some of the staff did not speak English. The restaurant served great dishes for dinner. Overall great facilities. Poor choice of location.

Room was nice overall and the breakfast was great

Room service did not even attempt to straighten the room or remove any trash. I had to place the trash outside the door. Also no new towels were brought up to the room at all .

The room was clean, the shower was awesome, and the location, proximity to the mall was perfect.

The mattress is hard. I also have always loved staying here bc of the pay-per-view movies, but that’s not available anymore. I would only consider staying somewhere else bc they have comfortable pillow top mattresses.

great location a cross of the mall, nice and spacious room and great breakfast

staff in the morning could be more professional. they wouldn’t aknowledge our presence and took very long with another customer. they did answer when we finally asked a question though

I enjoyed the overall experience. The breakfast was decent but there were a lot of options. The whole place felt great staying in their executive suite. I would recommend to anyone.

No Complaints.

The hotel was nice and comfortable. Staff very friendly and helpful. Hotel was close to mall and nice places to eat

No microwave in room and no full breakfast for the price of room

Bed was nice. Shower was good.

Front entrance closed for renovation. All dark, just a tiny post-it note saying to go to the undefined back entrance. Breakfast arrangements were strange: no one explained, but you were supposed to fill in some form and then hand it on to an attendant sitting in a side room...