Holiday Inn Express & Suites Opelousas, an IHG Hotel

Break fast was ok,, which they could let breakfast last until eleven and have more varieties of meats, and have grits or hash brown.

The bed wasn't firm enough for me, the first floor hallway floor was dirty 😕.. I had to hold the handle down on the toilet bowl to get a strong flash, wish they could had a small refrigerator in the room, I heard another customer on the second floor walking across their bedroom floor, which this hotel had thicker carpet on their floors, you heard more noises on the first floor.

The room was very clean. The bed was very comfortable. I loved the way the bathroom was setup, especially the soap and body wash. Lots of lighting options in the room.

The pool was not heated as advertised, so we did not get to use it like we wanted to. The free breakfast was not that great. Not enough choices. The pancake machine was broken. The cleaning staff hanging out in the outside sitting areas in the morning, leaving nowhere for guests to sit.

This was a beautiful, clean comfortable hotel! I would stay there again in a heartbeat. The bed was great. I loved that the room was cool blue and not the orange that so many hotels use.

It's Louisiana, and roaches are a reality. I didn't see any sign of any in my room, but someone stepped on a big one right outside the housekeeping area. There were a bunch of employees coming and going, but no one bothered to clean that up in the 45 minutes or so between the time I first saw it and the time I left. I'm sure it got vacuumed up eventually, but that was pretty gross.

The Opelousas day shift staff, on all the days I was there, from the front desk to their cleaning staff was exceptional.

There were teenagers racing up & down the hall on Saturday night/Sunday morning at after 1:30 in the morning. I would’ve liked the graveyard staff person to find out which room the kids came from and address it!!

The check in process was easy. The building looks nice and clean upon entry. Room neat and clean. The breakfast was good. The food was fresh. The fruits was fresh.

The town was under a boil alert we were unable to take a shower or bath. The cost of the room should had offered a discount.

Location was not far from the highway which was convenient if traveling by car. The hotel was very clean and comfortable. The breakfast was very good and delicious with a variety of breakfast items.

The price for having a pet was rather high especially for a one night stay.

The property was Excellant- BOOKING Screwed up our reservation and we stood in the lobby at the desk for OVER AN HOUR- while BOOKING called the hotel to correct it!

Booking screwed our reservation up!

Modern decor, clean, friendly. Lovely breakfast set up.

The heated pool wasn't working properly during our stay so we couldn't use it. The wi-fi and tv was difficult to navigate. Some gluten free option(s) on breakfast offering would be nice.

It was really good nice selection. Location was great assess to many stores.

Did not like the fact there was construction going on. Noisy at times.

I selected a king size bed (which cost extra) thru booking.com. The hotel didn't have any rooms like this. Booking.com needs to refund me the difference between a king bed and two queens. Otherwise the hotel was very good. Thank you.