TownePlace Suites by Marriott Findlay

Clean and location

Hotel was nice, it was clean and close to where we need to go. The staff that checked us in was rude. As I was checking in (my friends that I’m with went back in the car to get a mask), along with my other friend, the staff asked what was going on outside and told us that the property was not a party hotel. I answered back that we know. She also asked for our ID’s and looked at us like we can’t be trusted. Then she said, “you know that if somebody complained you’ll get kicked out?”. Politely I said, yes we know. We just didn’t like the way she approached us and the tone of her voice.

Room having 2 bedrooms.

The toilet needs to be higher . It feels like one from an elementary school. My husband and I are in our 60's. It would be nice to have a king size bed in one of the bedrooms

Everything was fine. Staff were very helpful and friendly. Breakfast was very good.

I was disappointed in the room because I thought each bedroom had its own bathroom. I was sure that was how it was described.

The rooms were very spacious and clean!

Breakfast could of has few other options but overall was good.

bed comfortable

water pressure was lovey

pool

too much noise outside difficult to make reservation

The room was fantastic.

Not even coffee in the lobby. (due to covid)

Bed was excellent, very comfortable and towels were nice. Hotel is a bit outdated. Kitchen was well stocked and nice to have a larger refrigerator rather than one of those mini ones.

Employees all took their smoke break together, which was not very professional seeing 4-5 people standing in front smoking. As a non smoker having to walk by and smell it was disgusting. There is a dedicated smoking area by the pool for guests, but employees smoking by the front door is not very welcoming.

close to my job. has a kitchen

not clean but it is never clean. Broken light bulb on the desk and missing dinner plate but am used to this degree of inattention at this hotel. have many stays here each year so that I have the convenience of cooking my dinner. The breakfast here continues to be inedible. Colby cheese omelet is very hard and the pepper cheese soufflé defies description. one day last week each of these was your warm food offering on the same day. it was embarrassing your hotel. it is so far from the Marriott standard and so inferior to your competition. stick with the coffee and the apples. even the bananas are old and unpleasant most days. check my annual use of Marriott properties and you will see thst I am a very loyal customer but you are stretching my patience at this place one last comment. I booked my stay 2-3 days before checking in. That week your website had a lot of problems. even the hotel acknowledged that. I finally did the reservation on Expedia and was told that I could not get my points because of that REALLY!!!! Another Marriott “rule” I suppose. you are not making me happy and my experience with you is less than optimal

The location was awesome

Not enough supplies for the sofa bed. Noise level through the night was horrible through the night. It was stomping all night above us.