From the moment I walked in the service was impeccable. I was able to check in with no problem and everything was absolutely perfect. Did I mention breakfast? OMG...the breakfast alone made this stop extra special. I honestly do not remember such a nice hotel breakfast since I was last in Maui, Hi. That shower head massager was fantastic too.

The place is a bit dated. From the entry, the is no electric sliding door. No big deal until you have luggage and then you're standing there trying to hold the door open for yourself. Also, the rooms are a bit dated too. Do not get me wrong, everything was amazing. But the light in the entry took at least 20 minutes to get enough juice to actually power up, and when it did, it was still so dark, I did not immediately know that the light had even come on.

The location was great. The room was large and clean. The breakfast was pretty standard but delicious. No major complaints.

Did not love having the sink outside of the bathroom. Also the beds were VERY firm. Not our preference, but to each their own.

We didn’t try the breakfast but the location was perfect. We loved how the hotel offered dove products

I don’t like how I had to upgrade for what was called a “private bathroom” when all Hotel rooms have private bathrooms and I already reserved a room that hand a jacuzzi in it. Also the TV kept glitching in and out but we figured it was because it was dish TV so didn’t really pay any mind. Also for the rooms that have jacuzzis maybe add some bath stuff but that’s it

Comfy beds, mostly quiet location. Breakfast was delicious and missed since the pandemic.

it was exactly as advertised on booking.com, no sketchy activities happening around the hotel.

the night we got there was after midnight so the receptionist tried to say we couldn’t stay that day, though our reservation was made accordingly so we could….which made the check in longer than it needed to be when we were exhausted from the drive

We arrived at 11:00 PM. Carts were available to take our luggage to the room. 2 helpful and friendly employees were at the desk to greet us. Parked right in front. Room was great--clean, and good size. Comfortable beds. The sitting area and desk were partitioned slightly, almost like a suite, away from TV and beds. The hotel was very quiet; we never heard another soul. We had to leave to catch a plane in the morning, so didnt get to explore the hotel too much. Breakfast with hot and fresh with the typical hotel breakfast offerings.

Nothing

Beautiful room. Friendly Staff. Great location.

The phone in the room didn't work, but renovations were being done, which could be the reason. I had my cellphone, so I was able to contact the front desk that way. Not a deal breaker. Still a great hotel.

The staff were friendly. It was raining really hard the day we arrived to Portland and the staff let my husband and I to check in early. We were so grateful cause we needed a place to dry up.

It was a bit far from Downtown Portland so you’ll need a car.

close to freeway and area shopping, attractions, good breakfast offerings

lighting was too dim in the room; room too close to stairs, house keeping area and exit door, very noisy; heard everyone’s conversations, maybe make rm 121 a storage room instead? overall a nice stay

Room was very nice,the staff were friendly, really great breakfast, nice big tub in the king suite for a good price. Gym pool hot tub and sauna all included.

The toilet clogged after my husband was throwing up in it, the pool is a bit small ,the location could be better.