Location is great. Pool and sauna is great. Room is huge and has fridge and micro. Beds are very good but not excellent. We go there every time we are in Portland.

For the price we pay, we ask for 3 upgrades: 1) upgrade shampoo & conditioner - Dove doesn't cut it. 2) upgrade to half n half instead of powdered creamer. 3) upgrade to free continental breakfast, nothing fancy. I had the $14 denver omelet at the bar & grill and it barely had any cheese or ham.

This is a great location with easy access to Portland, I-5, and Vancouver. Shopping and some restaurants are nearby. The river is a great bonus, as is a walkway along the river. The outdoors pool is larger than most hotel pools and there are tennis/pickle-ball courts as well. This is also where the America’s Cruise Line disembarks from their Columbia River cruise. Large conference facilities accommodate many outside groups. Staff were very helpful - I had a non-functioning Keurig in my room and someone came to replace it immediately. There are many places in Portland where you may have homeless encampments nearby, but this is not one of them. As of my visit in 2023, the grounds were regularly patrolled by security and felt safe and secure.

The west wing rooms on the west side of the building face the freeway and can be very noisy. Be aware of this when booking and asking about where room placement is. There are very nice views available from the rest of the hotel.

Beautiful view of River. Staff were very friendly and accommodating. We were taking an American Cruise Line trip and the boat picked us up from the dock behind d the hotel. The restaurant had a varied menu and was pretty good, especially breakfast. Rooms were comfy and spacious. We were concerned about our safety in coming to Portland. The hotel is located on Hayden Island and we felt very safe. Also, the hotel recommended "My Chauffeur" for a Willamette Wine Country Tour, and it was phenomenal!! I highly recommend this company if you want a tour that is tailored to your specific interests and preferences in wine.

The housekeeping staff were not too thorough as they failed to replenish our coffee/tea/cups.

I loved coffee in the morning and breakfast is awesome too. Staff at Grill is very nice and takes care of customer very well and every morning I see they are overwhelmed. Rooms are good and specious and very clean. Minor thing is you will see traffic if you need to do to downtown in morning time but that's nothing to do with hotel but next time i may prefer Holiday in NW Portland to avoid traffic. But this location is definitely very good experience and I may look to come back at some point especially if I am travelling with my family.

Breakfast, Meal (Luch and Dinner), Room service, Staff, Cleanliness

Lovely pool . The location on the river is nice with views of Mt. Hood. Room is a good size. The beds are very comfortable. Staff accommodated us and moved us to a view room the second day of our stay. We received a breakfast voucher since they could not move us initially. Espresso was good! Breakfast was delicious and served hot. Plenty of parking for no charge.

The bars on the balcony are full of cottonwood seeds and spider webs. My microwave and refrigerator were not plugged in and we couldn’t figure out how to plug them in. The outlet was somehow hidden. The renovations are very nice but I liked the old location of the restaurant and bar better. It was so nice to sit and eat breakfast and look out the windows at the view.

Amazing- the young lady checking us in upgraded our double queen room to a fantastic suite. I’ve never seen a hotel room so large, and it had two patios/balconies. I spent my whole weekend trip boggling at just how much space and storage we had. It felt luxurious, and made the trip so much better.

There was a performing arts conference of some kind in the conference room next to our suite, and when I left my door latched open so my partner could get back in after grabbing coffee, two kids kept trying to shove open my door. I had to hold it closed to keep them from messing with the door. The kids from this conference were running wild in the halls, which was pretty unpleasant.

It is very clean and the rooms are beautiful!! The beds were extremely comfortable, bathrooms well stocked and clean, and the curtains wrapped around the corner so it completely blacked out the room in the morning. The staff was friendly and helpful and we’ll definitely come back.

The outside of the hotel definitely doesn’t do the inside justice, it looks a bit run down from the outside but the inside is beautiful, clean, and perfect for a relaxing stay.

If you aren't looking to be near downtown Portland this in a great location and right off the freeway. The rooms are comfortable and come with a fridge and small microwave. One of the few hotels we've stayed at that actually offer room service!

The area around the hotel isn't the best, homeless camps etc, the hotel itself has done a good job of keeping the grounds clear. There could be more charging stations for EV. In the summer I'm sure the pool/hot tub are great but it was way too far from the building and too cold to want to try the open hot tub.

The staff was awesome! They are the main reason I’d stay again. They offered snack items and bottled water when we checked in. Extremely pleasant when we checked out. They were sure to ask if we had any issues during our stay. We were able to bring the dog with us. I thought the beds were comfortable but my daughter likes soft and thought they were too hard.

The bathroom is very small.

The lobby and rooms were beautiful, and very clean. The beds were comfortable (though I always hotel pillows are too fluffy), and the pool was just lovely! Great place in a great location!

The included breakfast. The quality of the food was what I expected for the breakfast package we bought, but the staff mixed up our order with someone else's, then brought one wrong item, and brought three meals to our table together, then one more, and then finally a fifth one when most of us were finished eating. Seems there was a lot of confusion in the kitchen! The staff were professional and friendly, though.