The room and bathroom were clean. We also used the laundry room, which was inexpensive! Interestingly, a staff member recommended that we use a local laundromat instead, which seemed odd.

The staff member we interacted with a few times mentioned that breakfast food had not been ordered by another staff member and that someone had to order from Costco. Then at breakfast, he said that this was "Depression era cooking," indicating that he scraped some stuff together. The breakfast was honestly fine/typical. It was odd that he kept mentioning what went wrong. It's also disappointing to pay a fair amount for a stay, only to be told that breakfast was considered subpar.

Room was good size and clean, the location was great and within walking distance to groceries, gas and a few restaurants, and Dutch Bros was just outside the entrance! Breakfast in the morning was not disappointing and had a good variety of options. Appreciated the staff who you can see still takes pride in each of their jobs!! Definitely will be back to stay if ever traveling through or back for a concert at the nearby casino.

Could not find anything I would have changed on this overnight stay.

Breakfast was great. There were multigrain healthy options, bananas, apples, and even nondairy milk! It was nice to use real dishes and utensils rather than wasteful paper/plastic products.The hot tub was under a gazebo and up to temp. Location was close to the S Umpqua River Trail, which we walked in the morning. Room was small but comfortable. TV, A/C, lights, refrig, and microwave all worked well. Bed was comfy.

You could hear some road noise. Decaf coffee was weak.

Room was very clean.The front desk was very friendly and welcoming. They even gave our kids goody bags, which made them really happy.

Bed is full size. If it was queen size, it would be much more comfortable. The breakfast was a bit too simple but acceptable.

The continental breakfast was good. We enjoyed the outdoor pool and hot tub. This was a good location to explore the Umpqua Forest.

We were on the second floor and there was not an elevator.

We arrived really earlier than expected and was just wondering if we could check in earlier. Unfortunately the room wasn't ready but the staff was very polite about it and we left and check again later. The Staff from start to finish was absolutely professional and had good customer service. The room was absolutely perfect, very well kept up, We were on the corner near the freeway and we couldn't hear the freeway traffic. We have found our new place to stay while visiting family and friends in Oregon. Thank you!

nothing really

Friendly helpful staff. Pool and hot tub well taken care of wonderful outdoor gathering area's

Pillows were a little flat,but we used our own so it didn't matter.

very clean room comfortable! The breakfast was amazing eggs sausage waffles . We had already booked for return trip,

the air conditioner had a problem but was fixed right away.

Almost next to the I5. A very good, included, breakfast 😋

In November I had to use roomheating. Made to much noise. Breakfast room is only open till 9am. Some people are not in a hurry and prefer breakfast at 9.30.

The facilities was nice and the staff was very friendly. The breakfast was the best I’ve ever had at a hotel, hands down the biscuits and gravy was delicious. The room was comforting and the amenities was nice.

I am not a fan of the covid protocol for having to wear a glove for when getting food. I’ve stayed at a lot of places during covid and this is the only hotel that makes that a requirement.