The breakfast was good but offered no protein. Location was good. The only problem was that my room smelled bad. I got used to it. They also did a sloppy paint job and got green paint on the beautiful oak wood trim. Plaster was starting to spall in the bathroom.

The smell in the room was bad. It is in something there. Not sure if it from the refrigerator which also smells bad without anything in it, or there is something in the carpet. The smell needs to be mitigated. I did not complain; lucky to find a room with 10,000 people attending at Mount Saint Macrina across the street.

We stayed at this location in June, 2022. At that time I thought the staff was unfriendly and there was a large amount of traffic noise in our room. We returned to this location three months later as we were passing through on our way home. The staff was much friendlier. The young man at the desk even gave me a different room when I asked if they had one away from the busy road. He was happy to change our room number. Another staff member made sure I was okay while I was standing in the lobby with all my luggage waiting for my husband to park the car. I think this location has listened to their customers and are striving to improve.

I don't like the hard floors. They are noisy and cold. I'm sure it is much easier to keep clean, though. But the man in the room next to us had a heavy tread and we could hear him walking around. I was awakened at 4 am to the sound of his footsteps.

Cleanliness and they gave us an upgraded room. So large I could have a dance party in it. Close to resturants and shopping. Laundry room, slot machines and interesting decor. Loved that it is no carpeting in the rooms. Elevator bright and lit up so good for safety. Staff friendly and helpful. Also uhaul drop off so it was covienant for us because we met our son in law next morning after their move.

Traffic noise and no breakfast. TV remote did not work. Needed batteries but we were so tired. Was woken up by sirens and ambulance. Not sure if we are on path to hospital but happened a couple of times.

The guy who works the desk was wonderful. Very friendly. He really went above and beyond, even giving my husband his own personal cell phone charger for the night!! Which was very sweet. Bed was comfy, TV is huge! Good shower water pressure. That matters! It was quiet and peaceful! Definately will stay again.

I really don't have any major complaints. I wish we would of had a few more pillows and I wish I would have brought slippers or socks as the floor is tile. Which I totally understand why. Easy cleanup, more sanitary. But no real complaints at all!!

the front desk staff were phenomenal. I can’t say enough about how accommodating both gentlemen were.

I do a pretty thorough inspection for bed bugs and noticed burn holes in sheets, and mattress covers were stained. I felt like cleanliness was average at best. there were stains on the walls of the bathroom and the floors did not seem very clean. the linens were all clean though.

Comfortable and the best deal in town. Booked the room for my folks who came into town late and tired. I was reassured that the staff was at the ready, and they would be made as comfortable as possible upon arrival. They were very pleased with everything.

LOCATION, VALUE. STAFF

RUBBER FLOOR TILE, THE ONLY CHAIR IN THE ROOM WAS A DESK CHAIR. WATCHING TN WITH A DESK CHAIR WAS TERRIBLE, FOR THIS REASON I WOULD NOT BOOK AT THIS LOCATION IN THE FUTURE. I CAN ACCEPT THE HARD CARPET TILE< BUT NO EASY CHAIR IS A DEAL BREAKER.

Conveniently located to all restaurants and Shopping. Staff was Amazing and Helpful, Continental breakfast was really Good. Room was clean and comfortable. Shower was just right. I would Highly recommend the stay. It’s in the process of being remodeled but none of that interrupted our stay. I didn’t get any pictures of hotel or room.

The pillow was uncomfortable for me, but I can only sleep with my water pillow and I couldn’t bring it bc we was on a motorcycle so what was uncomfortable to me might not be for someone else.

It looked good. Carb options with 1 fruit. I ate Raisin Bran and a banana but I always travel with my own food.

In my room, there wasn't a cup to make coffee in the Kuerig. I was unable to work the TV well. I have Directv at home but the TV in room wanted me to always do a channel scan. Frustrating.

this Is the second year I stayed at this location during a conference I was at. It is very clean everyone is very nice and I love the fact that they are across the street from Starbucks lol