The breakfast was great. Plenty of options for all our special dietary needs. The building was clean and nice. The room was incredibly spacious and that bathroom was great! There were 5 of us, and there was plenty of room in our suite. The pull our trundle was comfortable, as well. Nice and quiet. And all the staff were very friendly.

We were disappointed that the pool wasn't opening until about 2 weeks after our stay. I booked that hotel because it had a pool, so that was a bit of a let down. Otherwise, no complaints.

The room was large and beds were comfortable. Reasonably clean and very quite. We were just staying as part of a longer trip just to break up the drive and I suspect most guests were doing the same or were truckers on a break. But the location was good for access to I40. Plenty of food places nearby as well as a supermarket. Breakfast was surprisingly good.

Nothing much. The roo.s were a bit dark and the aircon was a bit noisy, but all in all a good stay.

My wife and I were in town for a funeral. The room was laid out very well with easy access to the Bathroom area; loved the sliding door access. The room provided a great place to relax after days of dealing with family issues due to the death in the family. We actually extended our stay two times without issue. Also, we really liked the limited access by housekeeping staff that was generally not needed anyway. Excellent Stay.

I don't really have any dislikes. I wasn't there for the extras; I was there for the great rate for an excellent room and quick access to Henderson, Tn.

clean, friendly staff, great breakfast with lots of choices. beds were extremely comfy (Serta) and west elm furniture! felt safe and clean! will come back if ever in the area again!

the room seemed warm the whole time, we checked in turned the air up and went to dinner, came back 3 hours later and the room still hadn’t cooled off a lot. almost like the unit was struggling. we made it through the night just slept with sheets. we were on the 4th floor and it was 97 degrees out, so that could of been part of it.

Everything was wonderful.

The extra charge that was not included in the price. Booking.com didn't inform that there was an extra charge at the hotel when they charged our cc. I understand telhe extra but it would've been nice to know so it would've been such a shock.

It was nice that there was a little store at the front desk. Staff was friendly.

Wasn't as clean as I would have liked. Pool needed cleaning. Lobby needed cleaning. No one emptied our trash or checked on the status of our room in between the two nights we stayed.

Breakfast was very good - lots of varieties!! Everything we tried we liked and the timing was also good.

Better plasticware - knives and forks would not cut the waffles.

The room was perfect for us, everything was clean and the staff was very friendly. the two ladies cooking breakfast were the sweetest ladies you ever want to meet, and the eggs were delicious. I highly recommend this hotel, from the entrance to the exit…it was all good

We have loved staying here. The facilities are clean and the room was so nice. Friendly staff. It's a little out of the center of Jackson but it was perfect for us. Will definitely recommend and will more than likely use this facility again in the future.

I really have no complaints

The hotel was terrific in every way-spotless, comfortable, friendly staff, beautifully decorated, great coffee and breakfast. It couldn’t have been nicer!!

There was nothing wrong.