it was a great place but we ended up paying double for the room because there was an issue with paying and I and the hotel staff tried contacting someone at Booking.com but was unable to get anyone on the phone from Booking so we ended up paying for our room and then ended up getting billed from Booking as well. so I’m not very happy with Booking.com . I do have another trip booked coming up and depending on how this goes will make my mind up if I will continue using this app.

Booking.Com

Evreything!We were in town for my grandsons Sneds Tour Golf Tournament at Tennessee National Golf Course in Loudon!We travel all the time and usually stay in Hampton Inns or Hilton at Great prices thanks to Booking App !This trip the price was better plus great reviews here !It was awesome!!The staff starting with Jordan being super sweet and helpful from the first phone call saying we were going to bed late arrivals and her very pleasant voice on the other end to them very kind lady at front desk when we arrived ! And very clean room !and Amazing comfy beds !Not any noise at all both nights !!This place has went above and beyond our expectations !!Also a great breakfast !

I can honestley say evreything was perfect !!

Breakfast was what I expected.

There was a dehumidifier in the hallway. There was no exhaust fan in the bathroom. I will assume that all rooms are like that. The steam build up in the rooms may contribute to the high moisture. The pool are as well. Not sure, just speculating. Again, high moisture in the air/room

Great linen and comfortable bed. Felt safe and secure. Breakfast better than many other motels.

Our room smelled like the remnants of dog urine. Hallway carpet looked worn and dirty.

The breakfast was very good with plenty of different options to choose from.

The pool door would not open using our room card. We had to ask the lady at the front desk to let us in. The door was broke and she had to use a screwdriver to open the door. The pool water was not clean as well and very cold.

Overnight staff was very friendly and accommodating when we checked in. I also liked the shampoo, conditioner and body wash dispenser in the shower.

Grab and go breakfast was not good. I understand that you can't offer the buffet during Covid-19, but cold egg and bacon on a biscuit is a little rough to get down. Perhaps they could leave the sandwiches in a warmer so you can grab them out and put them in your bag before you go?

Stayed one night for the underground lake cave (lost sea adventure). This location is perfect, and I think the hotel is either new or newly innovated. Everything is clean and up-to-date. Breakfast was really good!

Room was clean. Facility was in good shape. Staff were polite and helpful. I’d recommend others to stay.

Breakfast was a little weak. Pool deck was clean and tidy… water didn’t look very clean.

It was conveniently located right off the highway My family and I were traveling home to Ohio from Florida Check-in went smooth as I had previously booked the hotel Staff was friendly and helpful

Breakfas was good I wished they have some Tapatio hot sauce for my eggs next time.

Whater pressure on shower low