I enjoyed the Happy hour that was provided. Free alcohol and also a good variety of snacks to complement the beverages. The vibe was good and the workers were polite and friendly... I would definitely come back here again .

Well when I checked in the clerk charged me double for the deposit. It showed that I was charged twice for the deposit, and I was assured that it would be credited back to my account once I checked out.. It was an honest mistake so hopefully I will have all that charged incorrectly fully refunded. Also having the drain for the a.c. drip from the ceiling into the tub was annoying. We literally had to close the door for the bathroom to block out the noise..

The breakfast was by far amazing, fresh food, perfect hot meals, cold drinks. Our room was very clean, cozy very well maintained facility.. Hotel staff and kitchen attendees were wonderful, very helpful and polite super excellent service, swimming area hot tub were very soothing they were fully stocked on towels! Gym area was very spacious, clean and came in handy. Also very comfy beds with private area! This is definitely a pleasant place for a family get away or just a night away from home with your spouse!! We sure will be staying here in the near future!!!

TV channels would have been nice, despite the no channels everything else was amazing about this hotel!!

Came down for SXSW. Perfect location to all the festivities (about 10-15 mins from all the action, even with all the event traffic). Price was reasonable for the special tourist weekend. LOVED the bar (they gave free happy hour drink vouchers)! LOVED the breakfast arrangements (definitely sets the bar high with continental styled breakfast) get down there early it gets busy and packed quick. Room (suite) was perfectly sized for a family of 4, everyone had space. Bed was comfortable. Water pressure and temp was just right. Room service was decent, I hate paying for room service, though.

Disliked hardly anything. If I was to nit-pick, didn't like paying to park (but it was less than $25 for two nights, so not really complaining, I've paid worst). Also the candy in the snack shop was like $4...that was crazy but typical for a hotel concession store or something you would see at an airport. So I suggest that folks go to the gas station down the street for your late night snacks. Other than that, nothing much to complain about. Just needed a place to lay my head after walking around SXSW, that wouldn't have cost an arm, leg, and two toes or left us with any little buggy friends. Got more than expected, LOVED our stay!

Such a perfect stay! The staff was always so nice and helpful. Breakfast and happy hour were excellent and really made our stay memorable. We had quite a lot planned while we were visiting Austin, and needed quite a bit of rest between activities. We felt so comfortable and well-rested after our stay. Would definitely recommend and return!

The stay was very affordable and in a nice, safe location, but I was a little far away from most of our activities. Would still recommend for someone that doesn’t mind a little bit of a commute into the city.

Easy access from highway with friendly staff and contactless check-in and key. Wonderful bright and airy lobby area with lots of seating. Nice sized suite with two separate rooms, comfortable with lots of amenities (even microwave included too). Also had complimentary drinks for happy hour daily. Breakfast was nice, particularly the freshly made omelettes to order. Good value for money for what was offered, and only 10min drive from Downtown.

Fixtures and fittings in room were little dated but still looked in good condition

Breakfast was incredible for a free hotel breakfast. So many choices. Lots of room so even when it was crowded you felt ok. We were staying here because our power was out and our house was 40 degrees. This hotel really saved us. Everyone was so helpful, friendly and kind. Couldn’t recommend enough.

The hotel is pretty old, so you should expect some small details that go along with its age. Not that I didn’t like it, but some people don’t like aged things.

Brand reputation and location

The manager reception not customer service first. Immediately upon arrival one of the 2 servers saw my coupon and told me “coupon users need to stand over there” and when I said I was looking to see what draft beers they had she said my coupon is only for the Budweiser products and pointed me to the one coupon server, because she could only serve paying customers. Really made to feel like I was a third class citizen. The breakfast team was great. Stayed a few months earlier at the Arboretum location and completely different experience.Although location was better for my trip purpose at Central I suspect I will choose Arboretum for future visits.

The common areas were very neat and clean and modern. The F&B department gets full points. The evening drinks and snack service, welcome water available all the time… a big thumbs up.

The room was a let down. There was a bug in our bathroom. The telephone chord was broken. The room was very dimly lit. The sofa bed had sheets from previously and had not been cleared. very disappointed by the room.

Everything was great! Rooms comfortably fit family. The separate seating area and bedroom layout gave us enough room to not feel crammed and on top of one another. Staff was friendly and attentive from front door to cafeteria area. Hot breakfast was an actual breakfast with fresh items and great selection. The beds and pillows were a welcome surprise for a hotel bed!

Better coffee pot and coffee selection in room would be a good addition.

Love the look of the hotel, so big & beautiful! Love the heated pool especially being indoors! Love how there’s restrooms at the pool, great for kids that need to go right away. Love how there’s charging ports at the lobby tables. Hotel rooms are big and comfortable. Breakfast is phenomenal! Staff is always friendly & helpful.

Not too kid friendly. Maybe adding a place/spot for kids to play/relax. Other than that, no complaints!