Holiday Inn Express Hotel & Suites Cleburne, an IHG Hotel

The hotel was clean. The staff members were all professional, pleasant, knowledgeable and efficient. It was in a safe neighborhood and the parking lot was well lit at night time. The blackout curtains were an excellent addition, compared to standard curtains in most hotels.

There were no hand rails in the shower. I had to lean on the washcloth rods, which were attached to the glass shower door, to balance and support myself while washing my lower legs and my feet. I'm old, and I need support when I'm balancing on one foot in the shower. It was a very dangerous situation. I'm glad the glass doors didn't break under my weight. Bad situation and bad design.

The breakfast was outstanding! We stayed at 4 other hotels this summer and Holiday Inn Express had the most food options and the best quality. I had eggs, an egg/cheese omelet, biscuits, gravy, muffins. I'm a big guy and I eat a lot. The staff helping with breakfast was great! Angela was extremely helpful and very nice/friendly. She quickly became our best friend in the mornings! We looked forward to breakfast every morning.

I prefer waffles over pancakes. At least put both in.

The heated pool area for a pool party. Breakfast for hungry kids Amazing bedding Mirror in bathroom. Lol my eyes looked so BLUE.

The bed is too high... short people have difficulty getting on the bed. I had to run and jump and grab the top covers to drag myself. I am 66. Quite a site. Seriously this was an issue. Perhaps a small step stool could be added to the room. But once in the bed it was superb.

The bed was very comfy and the room was clean. Hot coffee was always available.

The breakfast was not all the good. The biscuits were over cooked. The eggs, oatmeal and omelettes were cold. We have stayed there several times in the past and the breakfast was amazing but not this time.

Upscale linens and appointments in room, good WiFi, nice space, plenty of necessities, and the best breakfast buffet we’ve ever had in a mid range priced hotel. All round excellence here.

More selections of teas and coffees in the room. Small issue.

The beds are comfortable. The pool and hot tub are inside. I also like check out at noon!

It was difficult to find counter staff to check in and there were things in the room left behind from previous visitors.

After the horrible experience at the holiday in in Frisco the Cleburne hotel was very professional, clean and attentive. I will never stay in the Frisco location again.

Everything was great!

The breakfast, under current COVID restrictions, was passable but certainly did miss buffet.

Housekeeping repeatedly knocked on our door while we were trying to sleep in a bit. We were not granted late checkout, which was understandable as you were preparing for a full house incoming, but at least give us quiet until noon.

The entire facility was very clean. The Amenities were excellent. The breakfast, pool and hot tub were all very appreciated.

The pool chlorine level seemed a bit high.

It was quiet and comfortable which is exactly what I needed after 8 hours of driving. The staff was super conscientious about COVID measures, and this made me feel very safe and taken care of.