We had breakfast there once and overall it was excellent, dining area clean. The only thing that I did not like was that the area where the food was located it didn't have the coffee table there it was by the entrance of the hotel.

I was very curious as to why there is a parking fee to park a vehicle at this hotel when other hotels don't have the additional charges. Plus I had paid for my booked room before arrival and I was still charged an addition $50 security on top of that there was an additional charge of $11.73. The front desk told me that they were reversing those charges and it would be noted on the printed receipt which it wasn't.

There really wasn't much to choose from i,e, no bagels or bread, waffle maker didn't have any mix so we had to ask for some, basically it wasn't up to speed with Hampton Inn breakfast.

I had an early flight and got in at 10:30 a.m. and even though there were rooms available I had to pay $50 early check in fee which they said they'd bill me for separate. When I got my credit card statement the were 2 charges: one was $60 and another for $10. When I called Hampton Inn they simply said the WAS the charge.

breakfast

1. Having to pay a convienence fee of $50 additional which was not in the Hotel policy . 2. Paying $10.00 parking fee each night which again was not in the policy ( We would have stayed somewhere else). 3. Informed Hotel that we are disabled and yet the room had a regular bathroom this made it hard for my wife to shower as well as for me.

Yolanda who worked the morning breakfast was amazing. She is the very best I have ever encountered in my world travels.

Waiting for a room to open, but I did request a ground floor which was the last floor to be cleaned so I understood.

Staff was helpful, check in was quick, rooms were clean and comfortable and location was perfect 5 minutes from airport and easy access to I45. Before I forget! Breakfast was good!

Didn't have any complaints.

Clean, needing the keycard to enter building, and location of the property. We were cheerfully greeted each time we entered or exited and the staff was super helpful and made sure we has everything we needed.

Paid parking.

When I informed them of the price I was given, they changed it on the spot. Staff was very friendly.

I didn't like that I had to get a price adjustment when I arrived. And I wasn't informed on the $50 fee that would be refunded back after check out.

The location of the airport.

The carpet in the hall smelled. I had to request another room because the room smelled like chlorine really bad.

Breakfast was very good. Breakfast host was very nice and friendly.

I had to pay for parking. I don’t know why you have to pay for parking if you pay for the room. I’m sure most guests drive through where are they supposed to park.

very clean I’ve stayed there everytime when I come to houston . very nice front desk employees. I’m very anal about cleanliness and I’ll definitely rate it a 10/10