Great location hotel is dated but well kept and did not have that old and dingy feeling. Cleaning service was very nice and helpful and complimentary water is always appreciated

woke up early to use pool but pool was closed for maintenance…which hotel should have done at night while pool was closed…yes that might be more expensive but it was Labor Day weekend with lots of guest they should have gone above and beyond to not let that happen

Room, Cleanness, breakfast, pool, and jacuzzi. I enjoyed the environment. I liked the food. The food was delicious. The pool was big enough. It was easy to find parking space. It was easy to boo the room.

The checking staff at the front desk was not nice. I felt not welcome there. They did not explain how to get to the elevator until they saw me walking the opposite way. I hope they get e better customer service training. I hate the housekeeper waking me up at 8:36 a.m. I did not request it. It was hard for me to fall asleep and then she knocked on my door. I couldn't fall asleep again. The purpose to stay at the hotel was to get better rest because I had a big event the next day. I did not appreciate it at all.

the location, the organization and the proper maintenance of it.

some of the staff was so mean . For instance, i called the front desk to ask a question, and she was already giving me some attitude . I have to check her and asked her why she’s so upset. I needed a room service just to get the room rearranged and her attitude changed .

fitness club

air conditioner could be turned off at all. it continue blowing wind. breakfasts wasn’t complete at all and didn’t like how waiters distributed people all together with so much free space. they give you the check without asking so as to take you out of there.

Location was perfect I was 15mins away from everywhere i needed to go. Check-in was easy & smooth. The guest room was roomy & comforatble.The self parking was very convient being that i drove in. The price was PERFECT for my last min stay

The location of the hotel was great

We asked them to come turn our refrigerator down in our room because it kept freezing our food and they never came to do it. We also asked them to turn up the heat in the hot tube and it took them hours to do that.

Liked the location and the design of the hotel. I am familiar with the area and was great to come and go in a number of different directions and this is a nice big hotel.

Front desk issue. Also, Housekeeping still pandemic put the trash out in the hallway and no change of linen rules without special request. Housekeeping ignored someone else's trash in our room and so we arrived to stinky trash in the room. You could hear anyone in the hallway...any hour of the night.

Big hotel, everyone was so kind and courteous, clean, room stayed cool in the Texas heat

Don't think you can do anything about it, but the doors slam when people go in and out of their room. Just very loud in the middle of the night

Close to China town, easy access to get around the city, tucked away from major highways so noise level is low, nice restaurant downstairs, huge lobby, and friendly staff.

Hotel seems a bit outdated, but it was still nice to stay in.

The location was close to where I needed to be. Hotel is clean, rooms are very nice, beds are comfy, staff is friendly. It feels safe. Starbucks inside hotel is a plus. The fitness center/gym was nice as well.

I wish there the parking was closer.