Best Western Plus New Caney Inn & Suites

Great HOT breakfast with choices and extras. Room was large and comfortable. Comfortable bed and pillows. Nice clean updated bathroom with large fluffy towels.

Breakfast hours might be extended on weekends. Lobby was loaded with new carpet so limited area as they were hopefully in the process of updating carpet and furniture. Refill coffee and toiletries daily please.

Staff was friendly. We were able to check In earlier. Bed was comfy and room was clean. I would stay here again. Across the freeway are lots of stores and restaurants.

I would recommend to take your own shampoos, body lotion. They provide tiny bottles. During breakfast they always had Fox news playing. I would of rather listened to local news.

the room was great and staff were awesome. The bed was super comfy and the breakfast was great as well. There was actual breakfast , I’m talking about the eggs, sausage, biscuits, waffles of course, cereal. orange juice. It was good

The only thing I I had a problem with and it wasn’t a big problem with the room was, there were no black out curtains so in the morning. It was bright as heck in the room but other then that it was awesome

very clean and nice staff, specifically a front desk employee named Karen was so amazing and helpful. she was so sweet and went above and beyond to make sure our stay was great. thanks to her we truly had a great stay.

Breakfast was good, liked they had cheese for eggs, love their bath products

NO PARKING SPOTS. Came in late nights and had to oaek u der entrance driveway and get up early to move it. Need more parking g lot, move zhuttles out of 4 parking g spots and under entrance.

My husband and I liked that this place was quiet and had comfortable beds. We enjoyed the breakfast too. Our room was very clean. All of the staff was cheerful, kind and helpful. A great group of people that made us feel welcome during our stay.

The Location was good. Within minutes you are on the highway. The bed was comfy and the room was clean an cool. people at the front desk were friendly

The Breakfast was a not that much. There was not much choice.

Beautiful property. Very clean room. Excellent breakfast. Welcoming staff. Excellent in every way. Night staff was very helpful and accommodating. Day staff was kind and compassionate to our needs.

Nothing

great breakfast,Super friendly staff, very clean. felt safe

the bed was uncomfortable, we kept rolling to the center of the bed and our backs hurt. other than that. we had a super stay. good continental breakfast, staff were super friendly.

Room was big, Pool was clean, One front clerk was very helping on directions and which companies delivered to the hotel. She was very friendly.Plenty of towels in the bathroom.

Holes in the curtains, ac wasn't real cold, ice box was frozen, Hot water wasn't to hot, the grounds needed cleaning. Customers had no ashtrays outside. Few workers wasn't customer friendly.