Friendly staff (with one exception), comfortable beds, clean rooms, spacious bathroom with all that's necessary. Breakfast was basic but enough.

They misspelled my name, therefore my access to internet did not work as expected. The next morning the staff was not very motivated to solve the issue and they made me wait about an hour to get the "name that they wrote" and be able to access internet. Otherwise, everything else was fine.

The staff was very nice. Breakfast was great. Hotel very clean. Shampoo, body wash, lotion and cream rinse smells great.

Pool was cold but they did have a sign saying heater was out. Pool edge ( the white tiles) was very slippery. Daughter( an adult) was holding on to rail on steps to get in, stepped on the edge area and slipped in hitting her back and wrist. The gentleman that was at front desk acted like it was no big deal( only negative interaction we had) could of been worse if she wouldn't of been holding on. Never asked if she was ok.

The decor of the hotel and room is cheerful. The beds were comfortable. I liked the personal touch of a welcome message on the TV in the room that included my name. The breakfast was nice. They have an automatic pancake maker which made good pancakes.

The AC in our room was off when we arrived, so it was 85 degrees in the room. We were tired, but had to wait over an hour for the room to cool down enough for us to be able to sleep. I had put in my reservation the timeframe we'd arrive. I wish they would have turned on the AC ahead of our arrival.

The staff is friendly and efficient The whole hotel is brand new and super clean The breakfast is very good the lobby is fun with lots of places to hang out The water and ice in the lobby is great accessible restrooms the beds in the rooms were so comfortable such a nice room modern design and if you need handicap accommodations the room was perfect

The pool was ice cold we could not swim in it. A little bit warmer would have been nice since it's an indoor pool best hotel in the area

The location was great, the hotel was clean, and the hand soap as well as the bath soap were amazing by the smells! I'm a lotion/soap kind of person and I appreciate when hotels have good toiletry products!

The breakfast wasn't the best, but I survived and enjoyed the froot loops without milk. Also, the WiFi was horrible!

Very good breakfast; great location for our needs. The lobby and room were very clean; the bathroom was a nice size with good lighting. There is ample seating in the lobby for breakfast or to meet and visit with friends.

There is only one chair in the room. The fan in the bathroom runs continuously; it is not loud but was a bit annoying when I woke up and then had trouble going back to sleep.

The breakfast was good, wish there would have been more variety. Biscuits and gravy would have been nice.

If the toilet would not have been running on and off all day and night. I put in 2-3 service requests to have the toilet repaired to no avail. The soccer team kids were pretty loud late at night during quiet hours.

Brand new hotel is super clean and modern. You can hang out in the lobby and play foosball or sit in a pod with lighted space have drinks or snacks it's so comfortable then you can go on an outdoor patio near the pool this place is beautiful beds are comfortable on the breakfast is amazing

Nothing to report everything was great but they're usually wasn't any staff at the desk

Well kept! The lady doing the breakfast was amazing. She kept everything coming out continuously and was cleaning and emptying trash the moment something was dirty or a bag was full.

Soap wasn't the best,it was extremely slippery when used in the shower. It didn't wash down very well. The towel holders also needed to be tightened they are coming loose.

The location is great and the room was lovely. Wonderful staff! I am very happy and satisfied to have made reservations at Tru by Hilton.

The water did not get hot on my first day there. I’m not sure why as the second day there the water was hot but on the morning of checkout, the water was lukewarm.