Friendly staff, excellent breakfast with chef prepared food, real dishes with silverware and cups—not just plastic & styrofoam, have stayed here multiple times & always enjoy it, rooms and baths are spacious & clean. Very good closet and drawer space to unpack, and separate sitting area to watch tv.

I wish for better food variety available in the evening since there are not a lot of eateries nearby. I thought there was a safe in the room but not available this visit? A little misunderstanding & poor job on Sunday re housekeeping but nothing serious, room was well kept otherwise.

Excellent Breakfast service, everything was very delicious, hot, fresh, there was a variety for any type of vegan and non-vegan person to enjoy their breakfast while staying at the hotel, a friendly and comfortable environment to have breakfast.

The entire service was very good and I hope they continue that way and if there is anything they have to improve on my part everything was very good my family was very comfortable very happy and if any client makes a Complaint I hope it improves but it was excellent keep going So congratulations to the entire hotel team

This was a really nice place to stay! Large modern room, everything was in like new condition, comfortable beds, sofa in sitting area, better than average lighting, plenty of towels (which were large and thick), it has a closet, and overall a very nice room. We appreciated the solid surface floor; often carpets are pretty dirty, so the un-carpeted floor is more likely to be clean. There was a rug in the sitting area that was very clean. The workout room was very clean and the equipment was high quality. Good breakfast selections, above average for sure.

Minor complaints: Always had to wait for someone to come to the front desk. Nobody was there when we arrived to check in and again twice in the morning. They were helpful enough once they came, but I always had to wait until somebody showed up. There was no freezer in the small fridge. There is no vent fan in the bathroom.

I liked the ambiance. The location was quiet and offered easy access to many restaurants.

The microwave was dirty. Not due to staff, but other people used it. As a coffee drinker, I would have loved to come down at night to sit and enjoy a free cup of coffee while reading. However, this is not a deal breaket.

Great service, called front desk, because clean towels were needed. They were brought up right away. Loved the staff they were happy to help with whatever we needed.

Second day AC seemed a little warm. Had to call for clean towels. Don't know why room wasn't cleaned.

Room was wonderful, very spacious, enjoyed the disability bathroom. Breakfast provided was awesome. Lots of choices, plenty of bacon!! The area with the charging station, chairs and tables for meeting visitors or just sitting by the bar and dining area was really spacious and comfortable! We met friends there. Was awesome! Location was close to everything! Snuffers Hamburgers was over the top! Right down the street from the hotel, Burgers were fantastic!! The city of Rockwall is a very quaint place with all the stores and recreation you would need. Definitely visit there if you are traveling to Dallas, and your business/personal travel needs will allow you to be close enough to stay in Rockwall!

Only downside was you could not see the lake. It was a very, very short drive to see it. But a lake view would have been perfect!

The entire staff was super friendly and helpful, but they were well understaffed! I didn’t get maid service on the first day, and when I asked about it, they said I should have and I got maid service on the second day, but not third. That was really my main complaint.

Front desk staffs are great especially Kevin. He gets A++ in my book. The whole hotel is very clean, quiet, and comfortable. Breakfast is another shining point to mention, with a group of skillful kitchen staffs serving delicious and tasty breakfast, the day becomes much brighter and enjoyable. Overall, A++ and will visit it again.

The staff which was usually one person especially in the evening or late night was phenomenal. They had to wear many hats and did it very well. Please give them all a raise.

There really is nothing I don’t like about the property.

The 2 young lady,that was there,were nice.they treated me great.I love the area,& it very nice in the area.The breakfast was very nice..the staff I thank you for meeting my need.keep up the good work.

Staff was on point.